BDC Representative - Sales
Job Description
Job Description
Description:
As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a crucial role in ensuring our customers have a positive experience from the moment they inquire about our products and services. Your excellent communication skills and ability to multitask will allow you to excel in this position and contribute to the success of our dealership.
Responsibilities:
- Handle incoming phone calls, emails, and chat inquiries from potential and existing customers with professionalism and efficiency
- Schedule appointments for customers with our sales team and ensure the necessary information is documented accurately
- Follow up with customers to ensure their needs are met and ensure customer satisfaction
- Update customer information in our database and maintain accurate records of customer interactions
- Collaborate with other departments to ensure seamless customer service experience
Requirements:- Excellent verbal and written communication skills
- Ability to multitask and work in a fast-paced environment
- Proficient in computer skills, including Microsoft Office and customer relationship management (CRM) software
- Strong attention to detail and ability to accurately document information
- Previous experience in customer service or call center environment preferred
- Automotive industry knowledge is a plus
Benefits
Medical, Dental, Vision Insurance
Life Insurance and AD&D
401k
Critical Illness Insurance
Accident Insurance
Short and Long Term Disability
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Recommended Jobs
English Pastor
Ann Arbor Chinese Christian Church (AACCC) is prayerfully seeking a full-time English Pastor to join our pastoral team and lead the growth and development of both the English and youth ministries of …
Sr Manager OBD core functions and requirements - OBD-1
Full JDs: JD1: Sr Manager OBD core functions and requirements_Novi, MI_Full-Time(FTE)_Direct Hire Hi, Trust this finds you well! We've spotted your impressive profile and have an exciting…
Equipment Operator - Crane
Job Description Job Description Crane Operator Team Elmer's, an employee-owned heavy construction company, is comprised of six divisions - aggregate, asphalt, excavation, concrete, trucking an…
WAITER/WAITRESS (FULL TIME)
Job Description Job Description We are hiring immediately for a full time WAITER/WAITRESS position. Location : Steelcase Inc - 901 44th Street Southeast, Grand Rapids, MI 49508. Note: o…
Automotive Experienced Main Line Service Technician
AUTOMOTIVE EXPERIENCED MAIN LINE SERVICE TECHNICIAN THE POSTION: Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards, specializes in Engine Re…
OffShift Quality Supervisor
As the world leader in nutrition, health and wellness for children from birth to preschool, Gerber Products Company is committed to creating a strong future. We joined the Nestlé Nutrition family …
Engineering Quality Assurance
Job Summary: The Engineering Quality Assurance plays a critical role in ensuring the rigor, consistency, and reliability of engineering processes across American Battery Solutions (“ABS”). This po…
Occupational Therapist, PRN
At SageWest Health Care, we are committed to providing our patients with the highest quality, family-friendly care available. SageWest Health Care is located in Fremont County, Wyoming, encompa…
Registered Nurse (RN) Clinical Care Manager
Job Description Job Description Job Summary The Registered Nurse Clinical Care Manager is a licensed practitioner who interacts with physicians and office staff to provide care management and ca…
Trimmer C - travel crew
Job Description Job Description Salary: Competitive, Hourly Trimmer C (Entry-Level Tree Service Technician) Job Type: Full-Time, Non-Exempt Pay: Competitive, Hourly Job Summary Our …