Transformation - Global Business Solutions - Analyst

Description

Role summary

The Change Management Analyst supports change activities across Future of Finance transformation workstreams, partnering with change leads, project teams, stakeholders, and impacted employees to improve readiness, adoption, and sustainment of new processes, systems, and ways of working.

The ideal candidate brings strong analytical, communication and organizational skills, a foundation in change management methods and tools, and the ability to turn strategy into clear deliverables, actionable insights, and coordinated execution.

Key responsibilities

Change planning and analysis

Support the development and maintenance of change management plans, deliverables, and milestones for transformation initiatives

Conduct and document impact assessments, stakeholder analyses, and change risk assessments to identify organizational impacts, dependencies, and opportunities

Stakeholder engagement and communications

Prepare stakeholder materials and track engagement actions, including feedback, decisions, and follow-ups

Draft and coordinate communication plans, messages, presentations, and other materials tailored to different impacted audiences

Readiness and adoption

Assist with readiness assessments, identify gaps, and track actions designed to improve preparedness across impacted groups

Support adoption planning and execution for new processes, systems, behaviors, and ways of working

Training and enablement

Help identify training needs and support the development of training plans, materials, job aids, and enablement resources aligned to change impacts

Coordinate training logistics, participation tracking, and follow-up activities to improve role clarity and readiness

Execution and measurement

Execute assigned change management activities and track progress against milestones, deliverables, and adoption goals

Maintain dashboards, trackers, and reporting that use data, feedback, and performance indicators to measure change effectiveness and highlight emerging issues

Team contribution

Partner effectively with change leads, project teams, business stakeholders, and external partners to support delivery of quality change outcomes

Demonstrate collaboration, accountability, inclusion, attention to detail, and a commitment to continuous learning in day-to-day work

Required qualifications

Bachelor’s degree in business administration, organizational psychology, communications, or a related field

3+ years of experience in change management, project coordination, organizational effectiveness, communications, training, or a related transformation support role

Foundational knowledge of change management principles, methodologies, and tools such as Prosci ADKAR or Kotter’s 8-Step Process

Experience supporting impact assessments, stakeholder analysis, readiness activities, communications, training, or adoption planning

Strong written and verbal communication, facilitation, and interpersonal skills

Strong organizational and project coordination skills with the ability to manage multiple priorities and deadlines

Ability to work effectively in ambiguous, fast-paced environments and adapt as business needs evolve

Comfort using data and feedback to identify trends, measure adoption, and support decision-making

Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Warren Mi three times per week, at minimum [or other frequency dictated by the business]

Relocation: This role is NOT eligible for relocation benefits

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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