PROJECT ADMINISTRATOR IT

The Information Technology (IT) Project Administrator oversees the organization and coordination of projects assigned, including the budget, and captures measurable outcomes. The primary responsibilities of the IT Project Administrator are to overall direct, coordinate, and implement projects that align with the organization's strategy, commitments, and meet organizational goals.

Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.

•  Manages assigned project(s), coordinates internal resourcing and availability and vendor/third parties through to execution of projects.
• Works with key stakeholders to develop project goals, objectives, project scope and timelines that meet the business's needs.
•  Documents all aspects of the project including scope and tracking.
• Ensure that projects are delivered on time, within scope and budget.
•  Monitors and adjusts plan as project requirements shift.
• Communicates and documents project quality and progress metrics.
• Addresses and resolves project issues to ensure project remains on track and escalates as appropriate.
• Work within IT governance structure to prioritize, approve, schedule, initiate, and execute projects.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manages a portfolio of projects
• Leads and coordinates team meetings
• Ensures communication occurs across impacted teams and operational stakeholders.
• Provide guidance, support, and direction to ensure that project team members understand their roles and responsibilities.

EDUCATION/EXPERIENCE REQUIREMENTS

•  Bachelor degree required. In lieu of Bachelor's degree, a minimum of three (3) years Healthcare, IT or finance/account receivable experience in field required and willing to obtain an Bachelor's degree within four (4) years.

• Minimum 5 years leading projects and/or 2 years of Leadership experience required.

• Minimum 5 years' experience with vendor software and its operations preferred.

• Project Management Professional (PMP) certification preferred.

KNOWLEDGE/SKILLS/ABILITIES

• Excellent customer-facing and internal communication skills
• Excellent written and verbal communication skills
• Strong organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
•  Must have a strong working knowledge of departmental policies, procedures, business operations and workflows with an understanding of how they interrelate to other departments in the organization
• Excellent written and verbal communication skills with demonstrated capabilities in follow-up activities.
• Must be a team leader with demonstrated ability to work independently as well as in small or large teams
• Demonstrates the ability to resolve problems timely and effectively
• Must be detail oriented and have a skill for probing for information to fully understand the underlying needs that drive how the system should be built
• Must be approachable and can deal positively with employees at all levels of the organization
• Sound decision making ability
• Protects and maintains the confidential nature of information
• Ability to consistently meet assigned deadlines for projects
• Ability to manage complex projects and assign/monitor tasks of others on application teams
• Must demonstrate a positive and enthusiastic attitude
• Ability to accept and adapt to change
• Demonstrate creativity and innovation to improve work processes
• Ability to consistently meet assigned deadlines for projects

WORKING CONDITIONS/PHYSICAL DEMANDS

Ability to maintain punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards

Frequent standing, walking, sitting, handling, feeling, talking, hearing, and near vision

Occasional lifting up to 10 lbs.

Occasional reclining, lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, squatting, crawling, twisting, reaching, far vision, and depth perception.