Supervisor - Logistics Systems and Analytics

Description

Hybrid : This role is categorized as hybrid. This means the successful candidate is expected to report to Warren – GM Global Technical Center three times per week, at minimum or other frequency dictated by the business.

Join the Customer Care and Aftersales (CC&A) Logistics team as a strategic leader driving data science initiatives across the Global Logistics and Containers Organization . You’ll lead a team of analytics professionals focused on logistics systems management, advanced analytics, systems integration, and budget support. This role blends leadership, technical expertise, and business acumen to deliver scalable solutions that enhance operational efficiency and customer experience.
You’ll serve as a key liaison across Operations, Inventory Management, Supply Chain, Sales, Purchasing, GM IT, third-party vendors, and customers—translating complex data into actionable insights and leading high-impact projects.

Responsibilities:

Data Strategy & Analytics Leadership

Architect and execute analytics strategies that optimize logistics performance and customer delivery

Lead initiatives to improve system integration, dealer visibility, and dealer-to-dealer transactions

Define and implement best practices for scalable, high-quality executive dashboards and visualizations

Technical Execution

Retrieve, integrate, and analyze large datasets from diverse systems using SQL, Databricks, Power BI, and other modern data platforms.

Apply statistical and machine learning techniques to uncover trends, forecast outcomes, and support decision-making

Develop and maintain reporting tools that support financial performance management and operational planning

Cross-Functional Collaboration

Partner with business stakeholders to identify opportunities and deliver rapid analytics solutions

Translate business needs into technical requirements and communicate insights through compelling data storytelling

Collaborate with IT and business leaders to scope future projects and align on execution plans

Team Leadership

Supervise and mentor a team of data professionals, fostering a culture of innovation and continuous improvement.

Prioritize team workload and ensure timely delivery of strategic projects and ad hoc requests

This job may be eligible for relocation benefits

Your Skills & Abilities (Required Qualifications):

Bachelor's degree in Computer Science, Information Systems, Data Science, Business, Supply Chain, Finance, related field, or equivalent work experience

5+ years relevant post-graduate work experience in Purchasing, Warehousing/Operations, Supply chain, or Logistics

Database: strong proficiency in SQL, Cloud (Databricks), Oracle, SQL Server, Hadoop, Knime, or ETL

Demonstrated ability to work with Microsoft Office software, especially Excel, Access, and PowerPoint

10% travel to GM locations is required

What Give You A Competitive Edge (Preferred Qualifications):

Master's degree in Computer Science, Data Science Information Systems, Supply Chain Management, Business, or related advanced degree a plus

Data Transformation: Understanding of data manipulation and transformation techniques

Business Intelligence: Power BI preferred, Tableau/Cognos a plus

Understanding of Mainframe & WMS Systems

Automotive service and parts experience

Customer and, or Dealer contact interface experience

People Leader Experience

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

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