Branch Manager

Job Description

Job Description

Organizational Expectation Of Employee

Adhere to organizational policies and procedures; act as a leader within and outside the organization; perform duties as workload necessitates; maintain a positive and respectful attitude; communicate regularly with supervisor/staff about department or branch issues; demonstrate flexible and efficient time management and an ability to prioritize workload; consistently report to work on time prepared to perform duties of the position; meet or exceed department productivity and efficiency standards; maintain confidentiality in reference to SMBT and its business, as well as the affairs of bank customers; attend and participate in staff, department, and other meetings, as required. All other duties and responsibilities are assigned.

Summary

To promote and support the strategic plan and mission of Southern Michigan Bank and Trust. Performs a variety of duties to provide outstanding customer service and to develop and retain customer relationships while explaining and delivering bank products and services. Directly supervising 1-20 employees. Maintain a profitable and efficient office and provide ongoing training and communication to staff.

Essential Duties and Responsibilities

• Direct daily operational aspects of the branch
• Prepare and allocate budgeted funds
• Mentor, develop, and grow employees by providing training, coaching, developing, and motivation
• Assess the local market and identify current and prospective sales opportunities
• Develop and retain deposit growth
• Promptly address employee and customer satisfaction issues

Qualifications and Experience Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Associate degree or equivalent from a two-year college or technical school; or two years of related experience and/or training; or equivalent combination of education and experience.
• Individuals should be skilled in interpersonal and business settings. The individual must possess empathetic listening and critical thinking skills, the ability to interact with a broad range of people in a helpful manner, and treat all internal and external customers with respect and dignity.

Technical Skills

• Customer service
• Attentiveness to detail
• Basic computer skills
• General Math Skills
• Microsoft programs
• Assorted Jack Henry programs
• Web-based programs
• TCR, PTM, and coin machine knowledge

People Skills

This position is primarily responsible for growing and maintaining deposit growth, resolving problems, and pursuing sales opportunities. Required needs include but are not limited to, empathetic listening skills, strong personal skills along with a sincere desire to assist internal and external customers while maintaining confidentiality and protecting the bank's interests.

Physical demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of the job, the employee is regularly required to stand, use hands to finger, handle or feel, reach with hands and arms, and talk and hear. The employee frequently is required to sit, stoop, kneel, crouch, or crawl. The employee is occasionally required to walk and climb or balance. The employee must occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Salary and Benefits

• Pay based on experience and performance
• Paid vacation
• Paid holidays
• 401(K) - bank sponsored
• Vision insurance
• Flexible spending account program for medical and/or childcare expenses
• Paid sick time
• Blue Cross/Blue Shield Medical - PPO
• Delta Dental
• Life insurance and AD&D
• Short-term and long-term disability
• Insurance waiver - salary credit for opting out of the medical plan