Shift Supervisor
Resident Care Supervisor
Assure that all aspects of the resident's personal care and service plan is implemented while assuring that the resident is treated with dignity and respect, assisting each resident to be as independent and self-sufficient as possible. Supervises the daily activities of resident services staff.
Certified Nursing Assistant (CNA); Competency Evaluated Nursing Assistant (CENA); MA; LPN or other credential or experience which prepares the individual to perform the duties required. Must be at least 18 years of age and high school diploma (or equivalent). Leadership ability. Must be able to physically and mentally perform essential functions of this position. Ability to communicate effectively in English. Must be able to communicate with a variety of personality types. Able to effectively supervise and support staff in providing direct service to residents, communicate with family members and ancillary personnel, as well as compassionate towards residents. Must be able to pass the state mandated criminal background screening and random drug testing. CPR Certified
Treat all residents with dignity and respect.
Provide excellent care and service to the residents of this living center in accordance with their individual written plans of care and service.
Supervise all resident services staff in the delivery of daily care and service to residents.
Assure residents are treated with kindness and respect
Protect residents from accidents and injuries
Responsible for safety of residents in case of emergency
Complete resident assessments as required
Complete individual care and service plans for residents in keeping with the needs identified in the resident assessment
Communicate with physician and/or licensed health care professionals regarding resident condition, medications, treatments, etc. as needed to assure residents health needs are met
Communicate with family/authorized representatives or agencies as needed to assure continuum of care and good relations
Complete required paperwork for resident and/or staff and/or guest incident or injury and notify the appropriate individuals, management and authorities.
Perform staff performance reviews as needed (90 day and annually)
Staff coaching and counseling as needed
Assist residents as needed to attend life enrichment events and meals.
Assist residents to maintain their highest level of independence
Observe residents for any change in condition (physical, emotional, cognitive or behavioral)
Compliance with and uphold all Resident Rights including confidentiality
Respond to resident requests for assistance, including "call lights".
Comply with and enforce infection control protocols
Compliance with and enforcement of all rules and regulations governing Homes for the Aged
Compliance with and enforcement of the guidelines stated in the Employee Handbook
Assure all Resident Support staff chart the delivery of daily care and service to the residents
Be a good will ambassador for this living center
Assist to maintain clean and orderly resident bathrooms
Comply with Life Safety policies and periodic "drills".
Documentation as required.
Participate in training opportunities.
Report safety and health hazards to the supervisor. Assist in dining room service.
Comply with rules and regulations governing Homes for the Aged.
Work cooperatively with others on the same shift and across shifts
Report to work as scheduled
Able to lift 50#
Able to stand, bend, twist, turn, stoop, squat, sit, kneel, pull, push, and walk long distances on hard surfaces, for extended periods of time.
Ability to assist residents in showers, toileting, transferring, and all aspects of personal care
Ability to communicate verbally and in writing with residents, co-workers, and supervisors.
Ability to comprehend written and verbal instructions.
Emotional stability to appropriately handle resident care needs, including chronic illness, challenging behaviors, dementia-related issues, and death of residents.
Shift Supervisor Reports to: Resident Services Coordinator
Compensation and Benefits: Hourly wage and benefits as stated in the Employee Handbook. Eligible for 2% increase after 90 days of employment, and merit increase annually based on supervisor's written evaluation of performance.
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