Front Desk / Patient Coordinator - Dental Office
Job Description
Job Description
Front Desk / Patient Coordinator – Dental Office
Position Overview
As a Front Desk / Patient Coordinator, you will be the first point of contact for our patients. Your role is essential in creating a positive patient experience while supporting the clinical team with scheduling, treatment coordination, and insurance tasks. Prior dental office experience is strongly preferred.
Responsibilities
- Greet and check in patients with warmth and professionalism
- Schedule, confirm, and manage patient appointments
- Present prescribed treatment plans and associated costs to patients
- Verify insurance, process claims, and answer billing questions
- Maintain accurate patient records and documentation
- Assist with phone calls, emails, and day-to-day office communication
- Support the dental team to ensure smooth daily operations
Qualifications
- Dental office experience preferred (front desk or treatment coordination)
- Strong communication and customer service skills
- Organized, detail-oriented, and able to multitask in a busy office setting
- Comfortable using dental software and working with insurance
- Positive, team-oriented attitude
What We Offer
- Competitive pay with opportunities for growth
- Supportive, positive work environment
- Work-life balance with consistent scheduling
- Training available for the right candidate but must have some background.
We are a growing, patient-focused dental practice dedicated to providing high-quality, honest care in a friendly and professional environment. Our team values compassion, communication, and integrity, and we are looking for someone who shares those values to join us!
Company Description
We are a growing, patient-focused dental practice dedicated to providing high-quality, honest care in a friendly and professional environment. Our team values compassion, communication, and integrity, and we are looking for someone who shares those values to join us!
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