Expo

JHG Group - IHOP
Grand Rapids, MI

Job Description

Job Description

Position overview:

What do you seek in your career path? An opportunity for growth? A chance to succeed? A fun, exciting social environment? Blending all of these together is the difference between a good job and a great career. At IHOP You'll discover a balance between work life and personal life, as well as a wealth of benefits for your health, future, family, and happiness.

We strive to encourage, enrich and celebrate our associates every day. Why? It's simple-we found it's the best way to help people reach their potential. It all starts with our inclusive culture, which welcomes and embraces our collective differences...and the strengths these differences create.
If this sounds like the kind of workplace you would enjoy, please apply now!

Responsibilities:

  • Opens door for guests arriving and departing.
  • Greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.
  • Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
  • Manages the Wait List when the restaurant is full.
  • Provides guest assistance to servers as needed.
  • Maintains a clean and organized work area and completes cleaning as assigned
  • Fills out the feature board and inflates balloons.
  • Ensuring all food for guests and TOGO’s are completed in a timely manner and delivered to tables within expected ticket times
  • Ensure that orders are being cooked in a timely manner
  • Ensure that orders are ready and not sitting in the window for an extended period
  • Ensure that food is plated properly and matches the description of the order
  • Ensure quick delivery of food using all available staff including yourself
  • Performing proper procedures when bagging TOGO orders ensuring accuracy
  • Keeping expo area clean and well-stocked during shift.
  • Also responsible for performing the following tasks when slow I.E. rolling silverware, bussing tables etc.
Requirements:

  • Reading, writing and verbal communication skills are required.
  • Mobility is required during the entire shift.
  • Transports and carries objects (such as high-chair) up to 15 pounds
  • Ability to wipe down table tops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the restaurant.
Benefits:

  • Competitive Pay
  • Flexible Hours
  • Full-time or Part-time
  • Extensive Training
  • Discounted Meals
  • Real Advancement Opportunities
Posted 2026-07-23

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