Global Dealer Diversity Strategy Manager

Global Dealer Diversity Strategy Manager Location Dearborn, MI :

The Global Dealer Diversity Strategy Manager will be responsible for orchestrating the global dealer diversity, equity and inclusion strategy and action plan for Ford. In this role, you will apply the framework of the Ford Operating System (Ford OS) to support Dealer Diversity efforts.

This includes setting and implementing the overall dealer diversity strategy by building global programs and initiatives with local relevance to drive an inclusive environment within our dealerships, prioritizing new opportunities for future dealer DEI priorities and collaborating with the Ford Minority Dealers Association in order to identify opportunities and best practices to implement with underrepresented dealer personnel/operators across the globe. This role will interact closely with a variety of internal and external partners, including external vendors, Business Unit leaders, the Diversity Equity Inclusion office, Dealer Council, Global Dealer Roundtable, Marketing, Sales, Customer Experience and leadership, to name a few.

Minimum Qualifications

You will join a diverse team that brings together multiple backgrounds and experiences to create diversity of thought. Success will require a mix of talent that collectively understands our Dealers like no one else!

• Bachelor's Degree required. Supervisory experience preferred.
• 5+ years of Dealer facing operations and/or retail experience (i.e., Field Ops, Sales and Service, Market Representation, CX, etc.).
• Demonstrated experience in working with retailers to implement company initiatives leveraging critical strategic thinking skills to develop an executable strategic vision around diversity
• Automotive retail business acumen and intimate working knowledge of dealership operations, business practices, and operating structure strongly preferred
• Understanding and applying the synergy between process and people at retail to create BIC retailer experience for both retail employees and their customers
• Strong people skills to build a network of company employee advocates from current Dealer-facing organizations (e.g., Sales, Field Ops, Market Representation, FCSD, Model e, etc.)
• Demonstrated examples of Dealer advocacy and empathy
• Must care deeply and passionately about the company and its culture, learning and development, DEI, the customer experience and its products
• Experience in influencing key partners to collaborate on shared objectives
• Promotes an inclusive environment and embodies our FordOS behaviors
• Project management experience, including multiple, complex projects simultaneously.
• Strong organization, interpersonal, analytical and communication skills
• Extraordinary teamwork, collaborative skills and superior customer service mindset
• Ability to work independently, under time and workload constraints and prioritize effectively
• Travel will include domestic and international as needed.

Even better, you may have... Automotive retail business acumen and intimate working knowledge of dealership operations, business practices, and operating structure strongly preferred Supervisory experience preferred.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world - together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

In this position... You will be setting and implementing the overall dealer diversity strategy by building global programs and initiatives with local relevance to drive an inclusive environment within our dealerships, prioritizing new opportunities for future dealer DEI priorities and collaborating with the Ford Minority Dealers Association in order to identify opportunities and best practices to implement with underrepresented dealer personnel/operators across the globe. This role will interact closely with a variety of internal and external partners, including external vendors, Business Unit leaders, the Diversity Equity Inclusion office, Dealer Council, Global Dealer Roundtable, Marketing, Sales, Customer Experience and leadership, to name a few.

What you'll do...

• Gather insights, benchmark and develop overall dealer diversity goals and metrics to create a more inclusive culture within our global dealer body incorporating a continuous improvement mindset
• Gather insights, benchmark and develop training and mentoring program strategy for ethnically diverse and women operators in order to improve representation and retention
• Gather insights, benchmark and develop path to ownership strategy for ethnically diverse and women dealer candidates with an emphasis on ethnically diverse women
• Support implementing diversity business objectives throughout the global dealer body
• Research, identify and prioritize new opportunities for future dealer DEI priorities
• Drive synergies and efficiencies across the Dealer Engagement organization
• Provide regular updates and communicate over different time zones to local and global management on progress, challenges, and real-time feedback from stakeholders.
• Collaborate with key Ford stakeholders, including the core business groups of Ford Blue, Ford Pro, Model e, FCSD and Ford Credit, as well as Global Markets/Regions.
• Invest in truly understanding and communicating best practices and unique regional requirements to stakeholders.
• Support miscellaneous team assignments as needed.

Key Leadership Behaviors Excellence:

• Identify opportunities for improvement and effective approaches to deliver results that positively impact the culture within our dealerships that are shared with key stakeholders and external suppliers.
• Courage to share candid feedback about what is and is not working with our current state.
• Passion for being a change agent and drive for inclusivity driving innovations that ease customer pain points and improve the overall retail experience for dealer employees and customers.

Focus:

• Prioritize actions that will significantly improve dealer diversity, equity and inclusion on a global scale
• Apply quantitative and qualitative tracking to measure success.
• Be agile and anticipate change while taking smart risks

Collaboration:

• Create win-win solutions with Market and Dealer buy-in and trust.
• Able to overcome hurdles and roadblocks by problem solving and developing creative solutions to achieve desired outcomes.
• Work with numerous stakeholders, globally, over different business groups to achieve mutual objectives.

Even better, you may have... Automotive retail business acumen and intimate working knowledge of dealership operations, business practices, and operating structure strongly preferred Supervisory experience preferred.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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