IT Business Process Improvement Analyst - Hybrid

Join the Future of Workspace Innovation at Haworth

Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture – we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades.

We're looking for visionaries like you to help write the next chapter of our story.

Discover more here!

Job Summary

We are currently looking for an IT Business Analyst to join our team in Holland, MI. This is a hybrid position working minimum 4 days on-site per week.

As an IT Business Analyst, you will:

Serve as a liaison between IT and business units, working to understand their needs and translate them into configuration and process requirements. Contribute to the evaluation of system enhancements, new applications and IT developments, recommending system enhancements and alternatives. Collaborate with business leaders to define and improve processes, systems, metrics, performance, and best practices. Facilitate the gathering of requirements, definitions, proposals, and justifications for system enhancements. Plan and manages medium-sized projects and participates in major project teams. Drive the delivery of technology solutions to meet business needs and seeks to apply a global perspective.

Job Responsibilities

• Contribute to the evaluation of system enhancements and alternatives, primarily SAP, by recommending solutions to optimize business processes
• Elicit, analyze, and document business requirements for System projects and enhancements, primarily SAP, ensuring clarity, completeness, and traceability.
• Analyze and optimize end-to-end supply chain business processes, with heavier focus on sales order scheduling, production planning, and inventory management.
• Configuring, maintaining, and optimizing SAP MM and PP modules.
• Documenting "as-is" and "to-be" process flows, functional specifications, and configuration rationale.
• Develop detailed functional design documents, outlining system functionality, data flows, and user interfaces to meet defined business requirements.
• Work closely with developers to ensure proper implementation of functional designs and with testers to define test cases and ensure quality.
• Develop training materials and deliver training to business users on new systems or enhancements.
• Stay informed about relevant technology trends and best practices in business analysis and system implementation.
• Contribute to IT project teams, providing business analysis expertise, and collaborating with project managers to ensure successful project delivery.
• Analyze existing business processes and recommend improvements that can be facilitated by technology solutions. Understand all tools the company currently employs across all functions.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Required Qualifications

• Bachelor's Degree or equivalent in Computer Science, Supply Chain Management, Business Management or relevant field of study
• Education Equivalency: Associate's Degree plus 2 years of additional IT experience utilizing systems applications and/or experience supporting production planning or sales order scheduling OR 4 years of additional IT experience utilizing systems applications and/or experience supporting production planning or sales order scheduling if no post-secondary education
• 2 years of additional IT experience utilizing systems applications and/or experience supporting production planning or sales order scheduling
• Military Equivalency at
• Applicants must be able to work in Holland, MI without relocation assistance.
• Applicants must possess an unrestricted right to work in the US to be eligible for this position.

Preferred Qualifications

• ERP System Application Experience and certifications (focus on production planning and sales order scheduling modules highly desirable).
• In-depth experience or strong understanding of SAP Production Planning and Detailed Scheduling (PP/DS) and SAP Advanced Planning Optimization (APO).
• Understanding of relevant modules including SAP Materials Management (MM), and SAP Sales and Distribution (SD).
• Familiarity with SAP S/4HANA environment, SAP Integrated Business Planning (IBP) and integration capabilities.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• ASCM (Association for Supply Chain Management) certification.
• ISM (Institute for Supply Management) certification.
• Manufacturing Industry experience.
• Supply chain work experience.
• Ability to translate business needs into functional requirements.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex SAP issues.

Design your future with Haworth

Headquartered in Holland Michigan, Haworth is a family-owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state-of-the-art resources, collaborate with cross-functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career.

We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.

At Haworth, members enjoy benefits from their first day of employment:

• 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
• Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.
• 401k Match: Contribute 6% of your annual salary, and Haworth will match 7%.
• Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance.
• On-Site Gym: Well-equipped gym, open 24/7.
• Annual Bonus Programs
• Tuition Reimbursement
• Volunteer Time Off
• Parental Leave
• Pet Insurance
• Zero Waste to Landfill
  

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