Branch Manager

Job Description

Job Description

Are you ready for a career that will provide you with a good work-life balance, a great family atmosphere, paid time off, and paid holidays? Do you enjoy interacting with community members, building trusted relationships, and assisting them with their financial needs? Here at Zeal Credit Union, we offer the ability to do just that, and much more. We have an opportunity for our Allen Park, Allen Park Drive-Thru, Taylor, and Woodhaven Branches. This branch manager position will oversee 3 branches plus the AP Drive-Thru with the Allen Park branch being the home branch.

About Zeal Credit Union:

At Zeal Credit Union, we are passionate about our members, and we work hard every day to help them achieve their financial goals. Working at Zeal isn't just a job or a career; working at Zeal is a calling. So, what does it take to work at Zeal Credit Union? It takes Character, Empathy and Passion. These aren't just words to us; they are the core elements of our brand and the principles that guide everything we do.

The Opportunity:

The primary purpose of this position is to assist the credit union in achieving its service mission of building trusted relationships by providing our members with superior financial solutions and outstanding service. The Branch Manager leads their branch staff to achieve the strategic initiatives set forth for the branch by the credit union. The Branch Manager is responsible for the growth and development of the branch and its staff while ensuring compliance with the credit union's policies and procedures.

As a Branch Manager you will:

Essential Functions:

• Monitors branch operating results relative to established objectives and ensures appropriate steps are taken to correct unsatisfactory conditions.
• Developing forecasts, financial objectives, and business plans
• Assess local market conditions and identify current and prospective sales opportunities.
• Manage budget and allocate funds appropriately.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings.
• Monitors all branch activities to ensure they are in compliance with established credit union policies and procedures.
• Monitor, analyze and create branch metrics to determine branch performance toward strategic initiatives.
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Represents the branch as appropriate in its relationships with members, sponsor organization(s), suppliers, other financial institutions, and similar groups. Develops new business and expands credit union relationships.
• Stay abreast of competing markets and provide reports on market movement and penetration.
• Attends business functions during and after hours to increase visibility in the community.
• Develops branch staff and coaching team on their potential career paths.
• Manages branch staff which may include hiring, terminations, coaching, training, scheduling, and discipline while enforcing policies and procedures. Monitors responsibilities of Assistant Manager to ensure they are being completed efficiently and accurately.
• Punctuality and regular onsite attendance.
• Performs all other tasks and duties as assigned.

Job Qualifications

Required:

• Bachelor's Degree or equivalent
• 5-7 years leadership experience
• Familiarity with the industry's rules and regulations
• Ability to meet sales targets and production goals
• Excellent organizational skills
• Results driven and member focused
• Experience with branch profitability, planning, sales goals, coaching and development in a financial institution such as a bank or credit union
• Strong interpersonal, communication, organizational, customer service skills, and attention to detail
• Knowledge and/or training, and compliance with Laws and Regulations pertaining to BSA/AML/OFAC

We respect your time, so we've made the application short and sweet!

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.