Field Service Technician

Job Description

Job Description

A Call to the Technician Who Takes Pride in Being the Person Others Count On

This may not be the right job for every technician.

But if you’re the kind of person who takes ownership, solves problems, and refuses to walk away until the job is done right — you’ll probably recognize yourself here.

This isn’t just another “turn a wrench and move on to the next call” technician role.

At Hodge Industrial Technologies, our technicians protect something bigger than equipment.

Why This Work Matters

When a compressed air system goes down, it isn’t just an inconvenience.

Production lines stop.
Hospitals and critical facilities feel the pressure.
Businesses lose valuable time, money, and the ability to serve the people depending on them.

That’s where we come in.

Our customers trust us to restore reliability, prevent costly downtime, and give them something incredibly valuable:

Peace of mind.

And that only happens because of technicians who care enough to do the job right.

What You’ll Own

You will be trusted to:

• Diagnose and solve real equipment issues
• Perform repairs and preventative maintenance
• Deliver high-quality service in the field
• Communicate professionally with customers
• Complete accurate service documentation
• Represent Hodge with excellence every time you show up

Your work matters because our customers depend on it.

How You’ll Know You’re Winning

Success in this role comes down to three outcomes:

1. High First-Time Fix Rate
Customers count on us to solve problems correctly the first time.

2. Fast, Reliable Response Time
When equipment is down, urgency matters.

3. Strong Productivity & Efficiency
Great technicians work smart, stay organized, and make every hour count.

Everything else supports these outcomes.

Requirements

Who This Role Is NOT For

This probably will not be a fit if:

• You need someone checking behind you constantly to make sure things get done
• You look for excuses instead of solutions
• You believe “good enough” is acceptable workmanship
• You avoid accountability when things get difficult
• You’re only looking for a paycheck and not a place to grow

We believe skilled technicians deserve trust — but trust comes with ownership.

Who Thrives at Hodge

The best technicians here are problem-solvers.

You may be a great fit if you:

• Take pride in seeing equipment running again because of your work
• Treat every customer’s problem like it matters
• Find a way when the answer isn’t obvious
• Communicate clearly and do what you say you’ll do
• Hold yourself and your teammates to a high standard
• Stay curious and continue improving your craft

You don’t need someone standing over your shoulder.

You want responsibility.

You want a challenge.

You want to be trusted to figure it out and get it done right.

Benefits

Why Hodge Is Different

We are building toward a bold 2030 vision, and we are looking for people who want to build with us.

Here, you’ll find:

• Essential work where customers truly depend on you
• Consistent workload with no slow seasons
• A team that supports each other
• Opportunities to learn, grow, and improve
• A company that values skilled technicians and the impact they create

We expect excellence.

We expect accountability.

And we also believe in having your back.

Compensation & Benefits

• Overtime opportunities
• Company vehicle (if applicable)
• Full benefits package
• Long-term growth opportunities

The Real Opportunity

We’re offering you the chance to:

• Practice your craft with pride
• Solve problems that truly matter
• Be trusted with responsibility
• Continue improving your skills
• Grow with a company building something bigger

This role isn’t for everyone — and that’s intentional.

But if you’ve been looking for a place where:

• Your skill matters
• Your word matters
• Your effort gets noticed
• Your work creates real impact

…this may be the opportunity you’ve been waiting for.

At Hodge, we don’t just fix equipment.

We create peace of mind.

And we’re looking for technicians who take pride in delivering it.