Service Advisor

Midas - Detroit
Canton, MI
Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance

Halco Group dba Midas is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations.

The Service Advisor is a positive, high-energy, customer-focused position in a fast-paced tire and automotive service facility.

Drive Sales & Profitability: Gross Profit, Parts Margin, Tire Sales, Finance, etc.

Customer Satisfaction: Deliver 90% or higher Scores i.e NPS, Google

Support shop productivity by managing workflow and scheduling effectively.

Responsibilities:

  • Act as Main Sales person and contact for customers.
  • Write and sell Maintenance, Repairs & Tires work confidently.
  • Clearly explain recommendations and costs.
  • Coordinate with technicians to complete work on time.
  • Manage the repair order process from write-up to invoicing and payment.
  • Consistently meet or exceed sales targets and KPIs for service categories.
  • Maintain high standards of organization, cleanliness, and professionalism at the front desk.

Qualifications

  • Prior experience in automotive service writing or customer service preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Basic automotive knowledge and a passion for the industry.
  • High integrity, attention to detail, and a sales-oriented mindset.
  • Comfortable using point-of-sale software and digital inspection tools.
  • Valid driver’s license required.

Job Benefits:

  • Competitive base pay + commission
  • Group health insurance (BCBS)
  • 401(k) Company Program
  • Paid Time Off
  • Paid holidays
  • High-Volume Store Opportunity
  • Clean and modern environment
Posted 2026-02-13

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