Host
Job Description
Job Description
- We have a fun, friendly atmosphere and an enthusiastic crew. We are passionate about providing Guests with the best experience possible.
- We take food seriously yet have fun preparing and serving it. Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.
Host Job Summary
- Welcome guests and deliver awesome guest service in a courteous and timely manner.
Host Responsibilities
- Greet and seat customers immediately (within 1 minute) in a systematic fashion.
- Answer phone.
- Run a wait list.
- Take "to go" orders and perform correct money transactions up to twenty times in the course of a scheduled shift.
- Project a positive image at all time.
- Assist other FOH & BOH staff members, etc. as needed.
- Observe customers and responds to additional requests/complaints etc.
- Act as a resource for guests regarding the restaurant, promotions, specials, staff, menu, hours of operation etc.
- Other functions assigned by management (i.e. take out linen, trash, stocking, checking restrooms, bus tubs, refill ice and wash glassware.)
Host Qualifications
- Excellent Guest service skills required
- Ability to work in a fast paced environment
- Team oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with Guests and team members
- Ability to work nights, weekends and holidays
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