Branch Manager (Grand Rapids)
61,700.00 - 77,100.00 USD Annual
About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description The Branch Manager I is responsible for assisting the Field Operations Leadership team, in the attainment of short-term and long-term business and financial results for an assigned market. Responsibilities include providing direction to Team Leaders for all lines of business primarily focused in the areas of Route and Cash Logistics, Operations, Finance, HR, Safety and Security. The Branch Manager drives the execution of the business through the Team Leaders and motivates team members to achieve the best results and to drive continuous process improvement. Key Responsibilities:
- Assume responsibility for the overall market management at a location
- Ensure successful integration and partnership with all Brink's product lines
- Support the General Manager and/or Regional Vice President in providing the direction necessary to organize the market logistics and aggressively develop a product-driven organization
- Identify ways to improve management of costs, continually improves efficiencies and drives services to positively impact business results in the market Develop the product lines within the assigned market
- Identify new opportunities for Brink's products to be introduced within the appropriate markets Understand competitive circumstances to include their identity, operational characteristics, market pricing and market impact
- Proactively reduce risk exposure and ensure implementation of measures to reduce worker's compensation injury costs and security losses within the market
- Establish and maintain accountability on all levels of the market Maintain positive Employee Relations and work environment
- Maintain the highest level of integrity, dignity and standards internally and externally Maintain high ethical standards and protects the Brink's reputation by delivering high quality, reliable programs and services which meet customer expectations
- Ensure proper recruitment, selection and training, while mentoring, coaching, and developing the first-line supervisory team assigned to the market
- Establish profitable relationships by maintaining good communications and service levels with customers
- Minimum of 5 years operations experience in the banking industry, money processing or transportation/logistics
- A valid fire arms permit or ability to pass applicable firearms licensing requirements
- A valid guard card or ability obtain a guard card or any other required licenses
- Clear DOT/DMV record
- Ability to routinely lift a minimum of 50 lbs
- Must be 21 years of age
- Experience in cash handling industry or retail/financial cash management
- Excellent knowledge of business and customer needs
- Excellent knowledge of business development techniques
- Excellent knowledge in process improvement methodologies
- Bachelor's degree required
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