Personal Insurance Customer Service Representative
Job Description
Job Description
If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Saginaw insurance agency today! Our award winning insurance agency is looking for an exceptional Personal Lines Insurance Customer Service Representative to join our team.
At My Member Insurance Agency , we pride ourselves on our outstanding insurance products, exceptional customer service to our clients, and commitment to the communities that we live in and serve.
**All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.**
BenefitsAnnual Base Salary + Bonus Opportunities
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Paid Time Off (PTO)
Responsibilities- Process customer policy change requests.
- Generating insurance quotes.
- Provide exceptional customer service.
- Be outstanding at relationship building.
- Provides on-going support to insurance clients.
- Assess and identify the wants and needs of your customer(s) over the phone
- Educate clients on the insurance policies that best suit their needs.
- Confident, self-starter who works well independently.
- Great Customer Service Skills.
- Proficiency to multi-task, follow-thru and follow-up.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Works well with other employees and is a team player with a positive attitude.
- Property & Casualty insurance license is required.
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