Key Account Manager

Develop/maintain assigned customer accounts.
 Acquisition of new business with assigned customers.
 Confirm content of RFQ (ESAW, Math/CAD data available, Volumes, etc...).
 Organize Kick off meeting to start quote process.
 Enter new business quotes/actions in assigned customer Portals for USMCA
 Enter opportunities by issuing EPM in SAP for internal quotes.
 Track RFQ due dates and notify responsible parties of approaching due dates.
 Maintain Sales Plan in SAP system “ZTYP” for assigned costumer USMCA vehicles.
 Maintain and store costumer contracts and review with Finance team.
 Maintain sales price overview with the USMCA plant and make sure all sales prices match costumer contract.
 Issuing orders in SAP system “EPMs” for new quotes, quote potentials and engineering changes and track the
activities related to those EPMs together with program manager.
 Monitor customer feedback, market and technology trends and competitor activity to identify opportunities.
 Research and analyze markets working with Technical Development group to understand current customer
and platform needs and develop business strategy to maximize company product portfolio.
 Support customer meetings and negotiations with respect to CAPEX, profit, capacity, and production site incl.
final contract agreement in collaboration with Global Key Account and Sales directors.
 Manage commercial activities including quoting, negotiating incl. yearly business metrics, obtaining PO,
invoicing, and ensuring payment.
 Lead and responsible for regional quote activities, includes providing the approval document to CFO for
regional quotes.
 Responsible for Sales and Profit with assigned customer.
 Support global key accounts and Sales directors with global platform quote activities.
 Support assigned Program Managers on awarded work utilizing APQP to ensure all and customer
objectives are met including financial, timing, engineering change management and manufacturing metrics.
 Regular exchange with Engineering Management in regards of market trends, customer trends and competitor
development.
 Main contact of internal departments and assigned customers on commercial topics.
 Understand and review customer terms and conditions, review updates with legal departments and sales
director on regular bases.
 Manage Case Studies of potential localization to low-cost regions in regards to cost reduction programs.
Job Description
TITLE: Key Account Manager
Reports To: Sales Director Department: Sales
Exemption Status: Exempt Location: Auburn Hills MI
Date: 07/01/2023 Approved By: Adrian Corrales
Document Number: 53.8.1469 Revision: 003
Date of Issue: 2023-08
Process Owner: HR
Auburn Hills MI
 Develop and mentor internal sales administration.
 Performs other related duties as assigned.
EDUCATION AND EXPERIENCE
 Bachelor’s degree completed in Engineering or Business Administration or another related field.
 From 2 to 5 years of professional experience in Sales, in a medium to high volume manufacturing environment
in automotive sales.
 Tier 1 preferred.
 Proven success in managing large projects commercially.
 Financial modeling and analysis experience, with emphasis on high growth situations.
KNOWLEDGE, SKILLS AND ABILITIES
 Knowledge of Automotive company procedures desired.
 Knowledge of SAP or similar productive systems.
 Knowledge in business analysis and financial acumen.
 Good understanding and familiarity of contract language, and good understanding of the principles of contract
interpretation.
 Strong people skills (inspiring, motivating, persuasive, team builder, networker). Motivated, assertive
personality, willingness to learn, seeks opportunities for improvement.
 Excellent communication skills – written, oral and presentation.
 Able to work as part of a team, with flexibility to work extended hours as needed.
 Able and willing to travel, as required.
 Strong computer skills in MS Office. ISO/QS knowledge is a plus.
 Able to speak Spanish and / or German is a plus, but not required.