Phone Scheduler

Job Description

Network Upgrade Phone Scheduler needed to schedule all locations for a network upgrade. About 5,000 locations need to be done by the end of 2026.

The right candidate will have strong over the phone support experience, as they will be making many calls each day and talking with a lot of different end users. They should also have experience with data entry and strong organizational skills which will be critical to ensure everything gets scheduled correctly in order to meet these timelines.

Skills Preferred:

Project coordination, Project scheduling, customer service, phone etiquette, phone communication

Additional Skills & Qualifications

The internal employees will be filling out a form with the contact information for their contact information, and this person will be responsible for reaching out to those people and coordinating a time to complete their network upgrade, being cognizant of all other upgrades being scheduled, time zones, store hours, etc. This person will also be competing confirmation calls and validation calls of successful upgrades after the fact.

*Please apply if you're interested in hearing more about the opportunity*

*We are looking to set up interviews as early as this week*

*Medical, Dental, and Vision Benefits Offered from Day One*

* If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address) *

This is a Contract to Hire position based out of Ann Arbor, MI.

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Ann Arbor,MI.

This position is anticipated to close on Feb 3, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.