Field Service Technician - Detroit

Travelling Field Service Technician - Konica Minolta Production Equipment

$52-61k annually ($43-50k salary + $750 monthly car/phone stipend)

Production Technician (Field Service Representative – Konica Minolta Production)

The Field Service Representative (Production) plays a key role in delivering exceptional service to clients. This position is responsible for handling service requests, troubleshooting, and performing maintenance and repairs on high-volume Konica Minolta production equipment. This role requires strong electromechanical skills, advanced problem-solving abilities, and a focus on ensuring client satisfaction while serving as the primary contact for service-related needs.

RESPONSIIBILTIES:

Key Responsibilities

· Provide responsive service and support to clients, ensuring timely resolution of requests

· Perform routine and emergency repairs on large-scale Konica Minolta production systems

· Conduct technical diagnostics, apply software updates, and carry out installations

· Act as the main point of contact for clients regarding equipment performance and inventory needs

· Share best practices and assist teammates with service-related procedures

QUALIFICATIONS:

Skills

· Hands-on electromechanical experience, proficiency with multi-meters and electrical schematics

· Strong time management, dependability, and organizational skills

· Valid driver’s license with reliable transportation and insurance

· Ability to regularly lift 50 pounds and complete physical tasks

· Relevant certifications in equipment service, maintenance, or related fields preferred

Experience

· Previous experience in technical service or equipment support roles, ideally in production environments

· Background in working with high volume, printer/copier systems in production environments

· Solid background in electromechanical work (i.e. HVAC, automotive, or military technical experience)

· Comfortable with structured technical training and independently completing service assignments

· Familiarity with electrical safety standards and component handling

Education

· High school diploma or equivalent (preferred)

· Technical certifications or vocational training in service engineering or related fields (required)

BENEFITS:

Career Growth and Development

· This company fosters a supportive environment that promotes professional development and growth.

· Team members are encouraged to expand their technical expertise through structured training and hands-on experience.

Benefits and Perks

· Comprehensive medical, dental, and vision coverage

· 401(k) plan with company match

· Paid time off, including holidays and personal days

· Ongoing technical training with opportunities for career advancement

Compensation

· Annual salary range: $43,000–$50,000, depending on experience

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