Material Handling Manager

Are you an experienced Inventory, Shipping and Material Handling professional looking to take the next step in your career? We are seeking a highly organized, detail-oriented, accountable, and solution-driven Material Handling Logistics Manager to oversee our warehouse and logistics operations. This role offers the opportunity to manage our warehouse, shipping and material sorting operations, skilled at managing both people and processes to maintain operational excellence. We offer competitive pay, a comprehensive benefits package, and opportunities for career development. If you bring exceptional organizational skills, innovative solutions, and a commitment to excellence, we want to hear from you.

Job Responsibilities:

• Oversee daily warehouse operations including inventory management, sorting, order fulfillment and shipping.
• Maintain accurate inventory levels through regular audits and reconciliation.
• Develop and implement procedures for efficient order fulfillment and shipping accuracy.
• Coordinate inbound and outbound shipments with vendors, carriers, and customers.
• Monitor performance metrics such as order accuracy, shipping on-time, and inventory turnover.
• Train, schedule, and supervise warehouse, shipping and sorting staff, ensuring safety and compliance with company policies.
• Utilize warehouse management systems (WMS) to track inventory movement and generate counts.
• Continuously improve workflow efficiency and cost-effectiveness through process optimization.
• Develop, implement, and modify safety and security protocols for all staff, including conducting after-action reviews following incidents.
• Analyze work orders, invoices, and demand forecasts daily to estimate shipping, storage, and delivery requirements; use this information to suggest employee schedules and resource allocation.
• Manage relationships with customers by answering questions, providing shipping updates, and handling complaints.
• Utilize shipping software (UPS, FedEx, DHL) and eCommerce integration tools to track shipment status across various platforms.
• Optimize customs processes to ensure HTS code assignments, duties, and border clearances are properly applied to all international shipments.
• Coordinate and manage logistics of medical device repair services from various location across Michigan.
• Other duties and projects as assigned.

Job Skills & Qualifications:

Required:

• 5+ years of experience inventory, warehouse, or logistics management with both domestic and international shipping experience.
• Proficiency with shipping software (UPS, FedEx, DHL) and customs handling for international shipments.
• Strong understanding of shipping procedures, warehouse safety, and inventory control systems.
• Exceptional leadership, communication, organizational and problem-solving skills.
• Flexibility to work nontraditional hours, including evenings and weekends.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred:

• Experience in a managerial or supervisory role.
• Strong project management skills and the ability to implement innovative solutions.
• Forklift certification (preferred).

Primary Work Location: Southfield, MI

Job Type: Full-time