Customer Service

Job Description

Job Description

We are seeking a Customer Service candidate to join our team! You will resolve customer questions and offer solutions to drive company revenue. This candidate will possess excellent communication skills, organized, dependable and have a positive attitude. Opportunities for growth. Will train.

Part-time or Full-Time Available

Responsibilities:​​​​​​

• Ability to answer multi-line phones
• Handle customer inquiries in a timely manner; enter call notes; create work orders; provide quotes; prepare service agreements; filing; scanning and data entry; pulling and re-filing customer records; daily dispatching and routing; bookkeeping
• Add new service customers and additional services to existing customers
• Reach team growth targets by deadline
• Support service and warehouse teams

​ Qualifications:

• Associates Degree
• Previous experience in sales, customer service, or other related fields
• Familiarity with DHS-Total Recall Software a plus
• Proficiency with MS Word and MS Excel
• Ability to build rapport with clients
• Strong written and verbal skills
• Deadline and detail-oriented
• Must pass background check
• QuickBooks experience

Our company has a drug free environment policy.

• A competitive salary - Determined by experience, Plus Bonuses
• Benefits Include: Medical, Employee Paid Dental & Vision
• 401K, Profit Sharing & Cash Balance after a year

Start date: Immediately

Company Description

CAPABILITY STATEMENT

Bulldog Records Management Inc. is a Michigan Based Veteran Owned Small Business that has experienced strong growth over the past 22 years in the Record Storage and Confidential Shredding industry. Founded by a former U.S. Marine Officer after the attacks on 9/11. Bulldog Records Management’s goal has been to be a viable part of the economic growth that makes America strong. The team at Bulldog is fully committed to our core values: SERVICE, SECURITY, and STRENGTH. The policies and procedures established along with a culture of the highest level of integrity in everything we do enables our staff to provide security and service that is second to none.

CORE CAPABILITY:

• Secure Record Storage
• Secure Confidential Shredding
• Data Tape Storage
• Hard Drive Destruction
• Electronic Storage
• Material Recycling Program

Company Description

CAPABILITY STATEMENT\r\n\r\nBulldog Records Management Inc. is a Michigan Based Veteran Owned Small Business that has experienced strong growth over the past 22 years in the Record Storage and Confidential Shredding industry. Founded by a former U.S. Marine Officer after the attacks on 9/11. Bulldog Records Management’s goal has been to be a viable part of the economic growth that makes America strong. The team at Bulldog is fully committed to our core values: SERVICE, SECURITY, and STRENGTH. The policies and procedures established along with a culture of the highest level of integrity in everything we do enables our staff to provide security and service that is second to none. \r\n\r\n CORE CAPABILITY:\r\n\r\n• Secure Record Storage \r\n• Secure Confidential Shredding \r\n• Data Tape Storage \r\n• Hard Drive Destruction \r\n• Electronic Storage \r\n• Material Recycling Program