Associate, Design Program Coordinator

Location Designation: Hybrid - 3 days per week

Role Overview
We are looking for a detail-oriented and motivated Associate, Design Program Coordinator to support our Client Prospecting Digital Design team. In this role, you’ll provide essential project coordination and administrative support to help the design team stay organized and deliver high-quality work as we scale our delivery capabilities. You’ll assist design program managers, design leads and program managers across the value stream with scheduling, documentation, and team operations, gaining exposure to cross-functional collaboration in a fast-paced product development environment.

This is an exciting opportunity to grow within design operations and program management, working alongside a team that’s shaping the future of New York Life’s consumer and agent/advisor experiences.

• Provide coordination support for design projects, including scheduling meetings, maintaining calendars, project intake, and updating project trackers.
• Assist in keeping project documentation, timelines, and task lists up to date.
• Help prepare meeting agendas, capture notes, and follow up on action items.
• Support cross-functional communication by sharing updates and reminders with design, product, and engineering partners.
• Assist in onboarding tasks such as setting up new team members with tools, documentation, and processes.
• Contribute to improving team organization by helping maintain shared resources, files, and operational documentation.
• Learn and apply design program management practices while supporting senior team members

What You’ll Bring:

• Education: Bachelor’s degree in a relevant field (Marketing, Business, Design, Psychology, Communications, or related) or equivalent experience.
• 0–2 years of professional experience in project coordination, operations, or administrative support (internships or academic projects count).
• Strong organizational skills and attention to detail.
• Clear written and verbal communication skills.
• Comfort with productivity tools such as Microsoft Office and familiarity (or willingness to learn) design/project tools like Figma, Jira, Asana, or Workfront.
• A collaborative attitude and eagerness to learn about design, user experience, and digital product development.

Not required, but nice to have:

• Prior experience supporting creative, design, or technology teams.
• Familiarity with Agile/Scrum or other project management frameworks.

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Pay Transparency

Salary Range: $70,000-$90,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of .

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92481