Restaurant General Manager - QSR - Up to $65k+

Job Description

Job Description

RESTAURANT GENERAL MANAGER Established QSR Group | Warren, MI

About the Opportunity We are seeking an experienced and dynamic Restaurant General Manager to lead our Warren, MI location. This is an excellent opportunity for a results-driven leader who is passionate about delivering exceptional guest experiences while developing a high-performing team.

Position Overview As the Restaurant General Manager, you will be responsible for the overall operations, profitability, and success of the restaurant. You will lead all aspects of daily operations, including staff management, customer service, food quality, inventory control, and financial performance.

Key Responsibilities

Operational Excellence

• Oversee all daily restaurant operations to ensure smooth and efficient service
• Maintain brand standards for food quality, cleanliness, and customer service
• Ensure compliance with all health, safety, and sanitation regulations
• Manage inventory, ordering, and cost controls to maximize profitability
• Monitor and analyze sales, labor costs, and other key performance metrics

Team Leadership & Development

• Recruit, hire, train, and develop a strong team of shift managers and crew members
• Create work schedules and manage labor costs effectively
• Conduct performance evaluations and provide ongoing coaching and feedback
• Foster a positive work environment that promotes teamwork and accountability
• Lead by example and motivate team members to achieve operational excellence

Customer Service

• Ensure exceptional guest experiences and resolve customer concerns professionally
• Maintain high standards of service speed and accuracy
• Build positive relationships with customers and the local community

Financial Management

• Achieve sales and profit goals while managing expenses
• Prepare and analyze financial reports
• Implement strategies to drive sales growth and improve profitability
• Control food and labor costs while maintaining quality standards

Qualifications

Required

• 3+ years of restaurant management experience, preferably in quick-service restaurants
• Proven track record of achieving operational and financial goals
• Strong leadership and team-building skills
• Excellent communication and interpersonal abilities
• Ability to work flexible hours including nights, weekends, and holidays
• Knowledge of food safety regulations and restaurant operations
• High school diploma or equivalent

Preferred

• Previous QSR brand experience
• ServSafe or food safety certification
• Experience with P&L management and cost control
• Bachelor's degree in Business, Hospitality, or related field

Compensation & Benefits

• Base salary: $55,000 – $65,000 annually, based on experience
• Quarterly performance-based bonus opportunities
• Comprehensive benefits package including health, dental, and vision insurance
• Paid time off
• Career advancement opportunities
• Training and professional development

Physical Requirements

• Ability to stand for extended periods
• Able to lift up to 50 pounds
• Comfortable working in a fast-paced environment
• Ability to work in varying temperatures (kitchen heat, walk-in coolers)