Service Sales Rep - Fire Protection Systems

Relapath LLC
Ypsilanti, MI
Relapath is currently seeking Service Sales Representatives who have excellent communication and relationship-building skills and would like to pursue a career in life safety and security solutions! This is an excellent direct-hire opportunity based in Ypsilanti, Michigan. Our client offers an excellent salary and benefits package – including base + uncapped commission!
  • Previous B2B or B2C sales experience would be helpful, but it is not required. FULL TRAINING PROVIDED.
  • Requires excellent communication, negotiation, and presentation skills, and proficiency in Microsoft Office Suite and ability to learn CRM systems.
  • Travel: Up to 20%
  • We’re looking for motivated, driven individuals who are eager to learn, grow, and succeed in a fast-paced sales role. If you thrive on meeting new people, building relationships, and closing deals, this is your chance to join a company that invests in your development and rewards your hard work.
What You’ll Do
As a Service Sales Representative, you’ll focus on building recurring revenue streams for the client by selling ongoing service contracts such as monitoring, inspections, and maintenance agreements. This is a relationship-driven sales role that doesn’t require prior industry experience – just strong people skills, a competitive mindset, and the determination to succeed!
Key Responsibilities:
  • Proactively connect with new and existing customers through calls and in-person visits to build strong relationships, introduce companies recurring service offerings, and educate businesses on life safety and security solutions.
  • Develop and manage a sales pipeline, taking prospects from initial conversation to signed contract.
  • Deliver professional, in-person presentations and proposals to business decision-makers.
  • Collaborate with internal teams to ensure smooth handoff for service implementation and customer satisfaction.
  • Maintain detailed and accurate records of all calls, meetings, and opportunities in the CRM system.
  • Participate in weekly sales training to continuously improve sales techniques and product knowledge.
Qualifications:
  • No industry experience required – we provide full training
  • 2+ years of experience in B2B or B2C sales preferred, but not required
  • Excellent verbal and written communication skills.
  • Strong interpersonal and relationship-building skills.
  • Self-motivated, organized, and driven to exceed goals.
  • Proficiency with Microsoft Office and willingness to learn CRM software.
  • Valid driver’s license and clean driving record.

Performance Metrics:
Your success will be measured by your ability to consistently meet or exceed key metrics:
  • 25 outbound calls per day to generate new business opportunities.
  • 25 in-person business visits per week to build relationships and present services.
  • $500,000 annual RMR quota (set and reviewed each calendar year).
  • Maintain accurate data entry and updates in CRM daily.
  • Attend weekly training sessions to strengthen sales and industry knowledge.
Key Traits for Success:
  • Competitive, goal-oriented mindset with a passion for sales.
  • Natural relationship builder who enjoys meeting new people.
  • Resilient, able to handle rejection and stay motivated.
  • Highly organized with strong follow-up skills.
  • Eager to learn about life safety and security solutions.
  • Driven by integrity and accountability.
Compensation & Benefits:
  • On-Target Earnings (OTE): $100-150k annually (base + uncapped commission)
  • Incentives: Performance bonuses, commission, and sales contests
  • Uncapped earning potential — the more you close, the more you earn
  • Full benefits: Medical, Dental, Vision (PPO & HSA plans)
  • 401(k) with company match
  • Paid holidays and PTO
  • Ongoing sales training, certifications, and career development
Posted 2025-11-04

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