Clinical Program Supervisor - Mobile Crisis

Job Description

Job Description

Who is LCMHA?

LCMHA (Lenawee Community Mental Health Authority) provides or manages a full array of services to adults and children with mental health and/or emotional disturbances, persons with substance use disorders, and persons with developmental disabilities. Our mission is to create a path to resilience, recovery, wellness, and self-determination for these individuals.

What would this job entail?

The Clinical Program Supervisor – Mobile Crisis Intervention Team (MCIT) provides leadership and oversight of a multidisciplinary team delivering on-site mental health crisis services throughout the community. This role is responsible for managing daily operations, coordinating staffing across multiple shifts (including evenings and weekends), and ensuring timely, effective crisis response for individuals experiencing behavioral health emergencies.

This position supervises and supports MCIT clinicians and crisis responders through direct supervision, field-based support, and clinical consultation. The Clinical Supervisor ensures that services are delivered in accordance with agency policy, as well as state and federal requirements, while maintaining high standards for documentation, ethical practice, and person-centered care.

In addition, this role partners with internal teams and external stakeholders to ensure coordinated responsive care. The Clinical Program Supervisor works closely with leadership to monitor program performance, support quality improvement efforts, and contribute to the development of program outcomes, policies, and best practices for crisis services. In this role the supervisor will:

• Provide administrative and clinical oversight of the Mobile Crisis Intervention Team (MCIT), ensuring effective daily operations and coverage across multiple shifts, including nights and weekends.
• Supervise, train, and support MCIT staff, including participation in hiring, performance management, and ongoing clinical consultation.
• Ensure accuracy, timeliness, and compliance of all clinical documentation in accordance with agency policy and applicable standards.
• Coordinate staff scheduling and oversee referral, utilization, and service organization to meet community and consumer needs.
• Provide clinical guidance to staff in the field, supporting assessment, crisis intervention, and stabilization efforts as needed.
• Review and analyze service activity and data reports to monitor program performance and ensure compliance with stablished standards.
• Promote adherence to best practices, ethical standards, and person-centered approaches to care.
• Collaborate with leadership to develop program outcomes, support quality improvement initiatives, and contribute to required reporting and data analysis.
• Partner with internal departments, community agencies, and other stakeholders to ensure coordinated, responsive care for individuals in crisis.
• Facilitate communication and coordination with the Access Department and participate in daily operational meetings.
• Maintain professional licensure, complete required training (including Behavioral Health Crisis Provider Training within required timeframe), and uphold LCMHA values through collaborative and ethical practice.

The minimum qualifications for this position are:

• Master's degree from an accredited program in Social Work, Psychology or Counseling.
• Fully Licensed to practice within the degree field by the State of Michigan.
• At least three (3) years of post-graduate work experience in working with individuals experiencing severe and persistent mental illness, serious emotional disturbance, intellectual/developmental disabilities, and/or substance use.
• One (1) year of previous supervisory experience is desired.
• Must complete the Behavioral Health Crisis Provider Training Program within 6 months of hire.
• Possess a valid U.S. driver's license.

Bi-lingual candidates are encouraged to apply.

Why work for LCMHA?

We have been around for over 40 years providing services to some of the most vulnerable members of the Lenawee County community. We feel a responsibility to identify needs and work with our community partners to identify solutions. We have been leaders in implementing system change.

The starting salary is $77,649. The annualized salary range for this position is $77,649 to $100,269 per year (based on a 37-1/2-hour work week); the range is based on the number of years of service with the agency.

The benefits package includes:

Employees receive a generous paid leave benefit, and paid leave begins to accrue on an employee's first day of employment; an employee would receive about 24-1/2 paid days off in the first year. The number of paid leave hours an employee accrues is based on length of service; the paid leave time accruing increases after one year, five years, and ten years of employment.

Employees receive scheduled annual salary increases, starting after one year of employment.

Paid Holidays -- LCMHA observes 15 paid holidays per year; employees are eligible for paid holidays as of the first day of employment.

Employees are eligible to enroll in comprehensive medical, dental, and vision insurance as of the first day of employment.

• Medical insurance: The employee premium contribution for the plan choices is dependent on the plan and coverage-level choice.
• Vision insurance: the agency covers 100% of the cost for all coverage levels;
• Dental insurance: the agency covers 100% of the cost for all coverage levels.

Employees who decline to enroll in the agency's medical insurance program because they have medical insurance coverage from a different source receive a medical insurance opt-out payment (this benefit starts as of the first day of employment).

Retirement Benefits: this benefit starts as of the first day of employment.

Long-Term Disability and Life Insurance (at no cost): the agency covers 100% of the cost; benefits start as of the 91st day of employment.

LCMHA is also a participating / qualifying site for several student debt relief options including the HRSA Loan Repayment Program & MDHHS Behavioral Health Loan Repayment Program (Please note that employee eligibility is determined by these programs, and not by LCMHA).