Manufacturing Administrative Assistant /Traffic & Shipping

Become an integral part of our mission to innovate and promote top-tier environmental test equipment.

Our values of quality, cooperation, customer focus, safety, efficiency, and continuous improvement shape our culture, fostering personal and professional growth.

We have a supportive environment, flexible schedules, professional co-workers, and abundant growth opportunities,

Thermotron offers a dynamic workplace where your skills are valued and your potential is nurtured.

PURPOSE OF POSITION:

Reports to the Traffic & Shipping Supervisor with responsibilities supporting our Test Department Supervisor and Quality Department. Provides back-up for Traffic and Shipping Coordination.

PRIMARY TASKS and RESPONSIBILITIES:

• Originating and maintaining Quality Job Files.
• Entering Field Service Reports for Field Service Report Analysis.
• Take professional telephone calls in the department respond and take detailed messages for personnel.
• Preparation of Chamber Instruments (Certificates of calibration) for customers, outbound manuals and sales orders.
• Processing Customer Response letters and sending out other materials to our customers.
• Preparation of Certificates of calibration for Vaisala sensors to be included in manuals and for Sales Orders.
• Maintaining the calibration system; sending in instruments, recalling instruments when they are due for calibration and arranging for instrument repair as needed.
• Collect manufacturing timecards weekly and hourly timecards daily.
• Supply test department with test packets.
• Prepare certificates of conformity for UK shipments and for other customers, as requested.
• Collect quality check-lists for custom products and verify receipt.
• Schedule and reserve manufacturing conference rooms as needed by maintaining a “live” / online calendar.
• Back up duties in the absence of the Traffic & Shipping Supervisor including;
• Making U.L. & Serial Tags.
• Check Tabs Book
• Provide tracking to customers
• Print shipping documents as needed and provide to the shipping teams and/or warehouse.
• Update shipments on HFA and ship reports and distribute.
• Perform customer/representative/carrier correspondence via phone or email. (In the absence of the Traffic & Shipping Supervisor)
• Attend scheduling meeting when needed.
• Provide Freight Quotes when requested.
• Receive and maintain export and Haz training certifications.
• Assist with filing and certification records or other files as needed.
• Perform continuous improvement in the department in regards to forms, scanning, processes and all other duties as assigned.
• Maintain Heat Treated Wood Certifications, Monthly Records and Material Usage sheets.