Junior Sales Business Development Center Representative (SpanishEnglish)

Berger Chevrolet is growing and is seeking a full-time Junior Sales Business Development Representative (Spanish/English) to join our thirteenth-time Dealer of the Year award-winning organization. We offer a team environment great benefits career growth opportunities and ongoing support.

This entry-level role may be the right opportunity if you align with our Cultural Behaviors (listed below). See why you should join our team:

This position is onsite Monday Friday with an occasional Saturday.

JOB DESCRIPTION:

• This position will be responsible for generating leads to automotive buyers establishing and maintaining relationships with potential customers and driving vehicle sales growth.
• Engage with potential and current customers by utilizing various online technologies and telephone communications such as cold and hot call(s) email follow-up on customer inquiries related to marketing department social media campaigns and networking events.
• Conduct thorough assessments to understand each customers requirements preferences and budget considerations.
• Proactively engage potential customers by sharing information about current monthly sales offerings and dealership services to generate interest and engagement.
• Schedule and confirm customer appointments with sales consultants for test drives and vehicle feature demonstrations ensuring customer questions and concerns are addressed.
• Maintain consistent follow-up with prospective and current customer leads to establish customer relations by addressing inquiries overcoming objections and guiding the customer through the sales process.
• Manage and prioritize a pipeline of leads by tracking customer interactions and progress through the sales process using CRM software (DriveCentric).
• Participate in ongoing training and coaching to build product knowledge customer service skills and sales techniques.
• Meet or exceed monthly and quarterly sales targets to support overall dealership growth.
• Other responsibilities may be assigned through continued employment.

BENEFITS:

• Compensation $13.50/hr competitive commission potential paid out monthly based on individual performance and a yearly longevity bonus.
• Advancement Opportunities We encourage promoting from within. Our average employee (out of 300) has been employed at Berger for six years - some for as long as 46 years
• Great Work Environment We are a family-friendly and drug-free workplace. Because of our exceptional team we have been named a thirteen-time Dealer of the Year within the past twenty years.
• Full-Time Benefits Package Medical Dental Vision HSA or FSA Accident and Critical Illness Insurance; a Berger-sponsored $25000 life insurance policy (additional life insurance options are available for purchase); and Berger-sponsored short-term disability with long-term disability insurance available for purchase; 401k with an annual employer match; paid time off; and paid holidays.
• Additional Benefits Membership with Working Advantage allows our team to enjoy discounts on theme parks hotels concert tickets and more!
• EOE We are an Equal Opportunity Employer.

DESIRED SKILLS & QUALIFICATIONS:

• High school diploma or equivalent GED.
• Fluency in both Spanish and English is required.
• Prior customer service or call center experience preferably in an automotive BDC environment using a multi-line phone system is preferred.
• Must be self-motivated and results-oriented to provide a proactive approach to lead generation and customer engagement.
• Strong communication and interpersonal skills to highlight customer inquiries or concerns.
• Proficient computer skills including CRM systems call center software and Microsoft Office.
• Reliable trustworthy organized and efficient.
• Ability to operate an automobile with a valid drivers license.
• Must allow pre-employment screenings background driving and drug test.
• Must be able to perform essential job functions of the position with or without reasonable accommodation and comply with workplace health procedures as directed by the public health department.

LOCATION:
2525 28 th St SE Grand Rapids MI 49512. We are near great lunch spots and shopping centers and 15 minutes from the heart of Grand Rapids.

BERGERS CULTURAL BEHAVIORS:
Customer Focused Innovating Looking Ahead One Team Speak Boldly Its on Me and Integrity.

Required Experience:

Junior IC