Warranty Legislation Lead
- Interpret, capture, and maintain state statutory warranty reimbursement requirements, including labor and parts provisions, in a structured and accessible manner for the business.
- Support public policy efforts by mining and synthesizing statutory and warranty data for use when lobbying legislators and regulators.
- Provide analytic and subject‑matter support for warranty‑related litigation and mediation, including data preparation and expert documentation for in‑suit matters.
- Ensure compliance and help control costs associated with evolving state and federal warranty and dealer legislation, balancing customer, dealer, and GM interests.
- Partner with legal and policy teams to assess the impact of proposed or enacted legislation on warranty programs and recommend compliant, cost‑effective responses.
- Utilize dealer‑supplied data, curated enterprise data, self‑constructed data sets, and enacted state statutes to identify trends, risks, and opportunities related to warranty legislation and reimbursement practices.
- Transform complex legal and warranty data into compelling narratives and clear recommendations for senior leadership and cross‑functional partners.
- Leverage knowledge of retail automotive fixed operations (Parts/Service/Body) to ensure solutions are practical for dealers and drive compliance with statutory requirements.
- Bachelor’s degree in Business, Automotive Management, Paralegal, Public Policy, Data Analytics, or a related field.
- 3+ years of experience in Service, Warranty, or Quality business, processes, or systems.
- 3+ years of experience with data analysis, business intelligence, strategic analysis, or related disciplines.
- Demonstrated ability to manage cross‑functional projects and influence without direct authority.
- Strong technical acumen with the ability to understand automotive components and systems and how they relate to warranty and legislative requirements.
- Knowledge of retail automotive fixed operations (Parts/Service/Body) and dealer processes.
- Advanced problem‑solving skills with a high level of independent judgment and decision‑making; ability to work independently with minimal direction.
- Strong written and verbal communication skills, including the ability to clearly communicate complex legal and analytical concepts to non‑technical stakeholders.
- Excellent presentation skills, with proficiency in PowerPoint or comparable tools and a proven track record of developing presentations that tell a cohesive story and convey recommendations based on data‑driven insights.
- Ability to travel within the U.S. as needed to support legal or mediation hearings, legislative meetings, and key business engagements.
- Demonstrated ability to treat information confidentially and handle sensitive matters with discretion.
- Advanced degree (e.g., MBA, JD, MPP, MS in Analytics) is a plus.
- Experience with a major consulting firm or in a strategic advisory role.
- Prior experience working directly with state warranty statutes, dealer franchise law, or automotive regulatory policy.
- Strong mechanical aptitude and curiosity for understanding how vehicles and components work and how that translates into warranty and legislative risk.
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