Scheduler (Home Care) - Weekdays
- Schedule Home Health visits by matching client needs with clinicians who have the appropriate competencies.
- Follow established policies and procedures to ensure scheduling accuracy, efficiency, and continuity of care.
- Develop and maintain daily schedules for all clinical disciplines, striving to limit clinician variation within each patient episode.
- Conduct initial Welcome calls to confirm client details and schedule admission visits within 48 hours.
- Communicate promptly with clients regarding delays in physician‑ordered services.
- Assign initial and ongoing visits, support clinician workflow tasks, and prioritize end‑of‑day completion of all assignments.
- Collaborate with clinical managers to secure coverage for illnesses, vacations, and unplanned staff absences.
- Review daily scheduling reports and take appropriate follow‑up actions.
- Maintain accurate documentation in accordance with TIOC Standards.
- Provide weekend and holiday coverage on a rotating basis and support national scheduling initiatives.
- Respond quickly and professionally to staff requests while upholding Trinity Health’s Integrity Program, Code of Ethics, and regulatory requirements.
- Perform additional duties as assigned by the Scheduling Supervisor or Manager.
- High School Diploma or GED required; Associate’s degree preferred.
- Healthcare experience preferred; 1–2 years scheduling in a healthcare setting highly preferred.
- Understanding of medical terminology.
- Strong communication skills with internal and external customers.
- Ability to type 50 wpm; proficiency in Microsoft Outlook, Excel, and Word.
- Working knowledge of standard office equipment.
- Commitment to mission, vision, values, ethics, and compliance standards.
- Paid holidays and generous Paid Time Off (PTO)
- Up to $5,250 in tuition reimbursement annually!
- Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
- Day 1 Benefits - Low cost medical, dental and vision insurance plans. Enjoy lower cost medical services when you visit facilities within the Trinity Health network.
- Daily-pay options
- Fast response interview times and job offers!
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