Patient Account Representative

Helen Newberry Joy Hospital
Newberry, MI

Job Description

Job Description

Do you want to be part of a professional group of mission-minded people working to improve the lives of their family, friends, and neighbors?

Come join our independent health system team at Helen Newberry Joy Hospital & Healthcare Center to make contributions that are valued and where your community impact is real. Our work environment pairs technologically advanced capabilities with a deep sense of caring for every patient, every time. If compassion, customer service, quality work, respect, and teamwork are important to you too, we would welcome the chance to talk to you about joining our team.

Located in Newberry, Michigan, our friendly community offers a relaxed pace of life many are seeking. When our staff leave work they enjoy affordable living with almost immediate access to lakes and forests. Our county is a well known playground for snowmobiling, trail riding, golfing, fishing, and more. Reach out to see how you can be part of this dynamic organization that is deeply woven into the region.

Position: Patient Account Representative

Job Status: Full Time; Monday - Friday

Benefits:

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Retirement
  • Life Insurance
  • Short Term Disability
  • Long Term Disability
  • Generous Paid Time Off

Duties:

  • Patient Accounts is the primary responsibility of this position. Accounts Receivable would be the second priority, and Registration will be done as a float when the other two responsibilities do not require more hours.
  • Patient Accounts - Analysis of accounts, make necessary corrections and determine the appropriateness of collection. Contact and negotiate with patients to obtain payment or payment agreements. Act as liaison between HNJH, the patient, and the payer.
  • Accounts Receivable - Responsible for entering and balancing cash receipts, posting general ledger accounts. Will review patient accounts for accuracy and completeness. Prepares reports and responds to inquiries concerning receivable activities.
  • Admitting Clerk - Registers/admits patient including interviewing and prepares necessary forms, with the most accurate information possible. Verify insurance eligibility using system provided (Quadax, WebDenis, CHAMPS, etc.)

Qualifications:

  • High school diploma or equivalent.

Helen Newberry Joy Hospital does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, disability or any other classification in accordance with federal, state and local statutes, regulations and ordinances.

Posted 2026-06-09

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