Accounts Receivable Specialist
Job Description
Job Description
We are looking for an Accounts Receivable Specialist to join a team in a contract-to-permanent opportunity. This role is well suited for someone who enjoys balancing customer communication with detailed financial recordkeeping and wants to contribute in a collaborative office setting. The position focuses on maintaining accurate receivables, supporting cash application activities, and helping keep account balances current through timely follow-up and documentation.
Responsibilities:• Manage incoming payments, apply cash receipts accurately, and update customer account records to reflect current balances.
• Reach out to customers by phone and email regarding open invoices, resolve payment questions, and encourage timely remittance.
• Review aging reports regularly and take action on past-due accounts while documenting collection efforts clearly.
• Enter financial and customer information into internal systems with a high level of speed and accuracy.
• Reconcile account activity, including bank-related transactions, to help ensure records match posted payments and deposits.
• Support account research by investigating discrepancies, identifying missing details, and coordinating with internal teams to correct issues.
• Use Microsoft Excel to organize receivable data, track account status, and prepare routine reporting for the team.
• Deliver attentive customer service during high-volume phone interactions while maintaining strong phone etiquette and a solutions-focused approach.
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