IT Infrastructure Administrator
- Administer and support on-premises and cloud-based server environments (Windows/Linux).
- Manage and troubleshoot enterprise network infrastructure, including LAN, WAN, Wi-Fi, VPN, firewalls, and switching.
- Act as escalation support for complex infrastructure issues from the IT Support team.
- Monitor system performance, availability, and capacity; proactively address issues.
- Implement and maintain backups, disaster recovery, and high-availability solutions.
- Support cloud infrastructure services (IaaS/PaaS), including resource provisioning and optimization.
- Partner with security teams to implement patching, access controls, and infrastructure security standards.
- Participate in infrastructure projects, including upgrades, migrations, and modernization efforts.
- Maintain accurate technical documentation, diagrams, and standard operating procedures.
- Identify opportunities for automation, standardization, and operational improvement.
- Recruit and develop high-performing technical teams.
- Performs other related duties as assigned.
- 5+ years of experience in IT infrastructure or systems administration roles.
- Hands-on experience with both on-premises and cloud infrastructure environments.
- Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching).
- Experience supporting Windows Server and/or Linux systems.
- Ability to troubleshoot complex, cross-technology infrastructure issues.
- Experience serving as Tier 2 or Tier 3 support in an enterprise environment.
- Strong documentation and communication skills.
- Deep expertise in one or two infrastructure domains (e.g., networking, Azure, virtualization).
- Experience with virtualization platforms (VMware, Hyper-V, or cloud equivalents).
- Familiarity with security, monitoring, backup, and automation tools.
- Relevant certifications (Azure, Microsoft, VMware).
- Prolonged periods of sitting at a desk and working on a computer.
- The role will be hybrid with locations in Sterling Heights and Troy.
- Occasional Travel is required for this role to visit customer sites and warehouses
- Health Coverage – Medical, Dental and Vision
- Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
- 401(k)
- Paid Parental Leave
- Generous PTO Policy
- Wellness Programs
- Additional Perks
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