Float Teller
- Positive team player mindset.
- High school diploma or GED required.
- 1+ years of cash handling experience.
- Outstanding customer service skills.
- Must have excellent written and oral communication skills.
- Effective organizational skills and attention to detail.
- Able to pass a background check.
- Be able to work Monday - Friday, occasional Saturdays.
- Balance your checks and a cash drawer every day and report any discrepancies to your supervisor.
- Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions to help members meet their financial goals.
- Manage time efficiently and take initiative within the branch; seek opportunities to develop or enhance knowledge.
- Demonstrate flexibility and a positive attitude when faced with complex situations.
- Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
- Answer phones promptly and professionally.
- Travel to any of our 7 Grand Rapids offices as needed.
- Meet and exceed teller referral goals.
- Follow safety and security procedures regarding robbery and emergency situations, secure areas, and communicate suspicious activity to management.
- Understanding of all policies and procedures and compliance related issues, specifically BSA/AML and OFAC.
- Competitive salary
- Free benefit package (healthcare, dental, vision insurance, life, STD & LTD)
- Health Savings Account plus company contributions
- 401K plus up to 9% company contributions
- Paid time off (10 holidays, PTO, birthday day & volunteer time)
- Education reimbursement
- Annual merit raises
- Employee Assistance Program
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