Academic Advisor/ Assistant Professor Occupational Support Programs, Tenure Track
Location: Grand Rapids, MI Academic Advisors serve a vital role in supporting the academic success and holistic development of our diverse student population. They work closely with students to provide guidance, support, and resources to help them navigate their educational journey effectively. A primary focus for this position is to empower students to make informed decisions and set academic and career goals. In addition, Academic Advisors develop personalized academic plans, course recommendations, as well as interventions and resources that lead to successful academic program completion. At Grand Rapids Community College, academic advising is provided throughout the student lifecycle and across various student support programs. Based on location and/or department assignment, advisors will serve a caseload of students in the clarification of their academic and career goals and the development of a personalized academic plan. In addition, Academic Advisors will contribute to the development, implementation, and evaluation of academic program advising plans and transfer resources. Academic Advisors will also provide additional services that promote student belonging, engagement, and academic success. This advisor will serve students in the Occupational Support Program. The mission of the Occupational Support Program is to partner with students, academic departments, community resources, and employers to grow students into future employees in high-skill and high-wage careers who can meet the needs of employers in the community. Occupational Support Program is responsible for all student support services aspects of the Perkins V legislation and support of career and technical education special populations. This advising role incorporates the skills of student advocacy, holistic advising, resource and partnership development, grant management, and documentation. This position will support students at GRCC main campus with occasional work at the GRCC Lakeshore and Tassel M-TEC campuses. Requisition ID: 964
Department: Occupational Support Programs
Employee Group: Faculty Association
Schedule: 40 hours/week, 52 weeks/year
Compensation: Consistent with Faculty Association contract (Page #114, appendix B-5)
Benefits: Full Time
Reports to: Associate Dean, Advising & Student Support
Posting Opens: 08/18/2025
Posting Closes: 09/17/2025 ESSENTIAL FUNCTIONS
- Provide proactive, personalized, and strategic academic and career advising for students regarding academic and workforce programs, degree and transfer requirements, and successful entry into a career field.
- Provide advising case management for assigned students that includes individualized academic planning, identification of potential obstacles and opportunities, and student development of decision-making skills that promote continued academic progress and success.
- Assist students to learn and apply skills that will help them to gather, organize, and use relevant information necessary to inform their educational, career, and personal development.
- Maintain clear and concise notes to document history of academic advice and engagement provided to individual students.
- Maintain knowledge of labor market data and industry specific competencies to support students academic and career goal decision making, and support for successful transfer and/or job entry related to advising assignment and corresponding academic programs and disciplines.
- Monitor and maintain required records and data for student eligibility and awarding regarding corresponding support programs and service eligibility (e.g., Perkins grants, Accommodation requirements, Title III program and grant eligibility, etc.).
- Provide assistance with the awarding of financial grants and other resources for tuition, books, childcare, transportation and other expenses as allowable and appropriate for eligible career focused students with greatest need as defined by Perkins V grant, State of Michigan, Promise Zone, Title III, or other oversight agencies.
- Use campus technology and data systems to develop, implement, and evaluate outreach, identify gaps in retention and completion outcomes, and support initiatives that improve student success outcomes.
- Participate and contribute to the assessment of student learning outcomes and departmental effectiveness.
- Work proactively to engage students through various means such as e-mail, phone, workshops, classroom visits, and face-to-face conversations.
- Advisors help students to enhance non-cognitive or self-efficacy skills such as time-management, organization, and study skills.
- Advisors support students by referring student concerns to appropriate service areas on campus such as tutoring and counseling. They also connect them to resources and services in the community (i.e., housing, child care) as needed.
- Work closely with colleagues to ensure smooth communication and efficient problem-solving.
- Maintain knowledge of credit and non-credit programs offered at GRCC, potential career paths, graduation requirements, transfer program requirements, and related information to be able to appropriately advise students
- Maintain expertise in the advising field.
- Support the development and implementation of community based, college, and student service programs and initiatives to improve college access, and enhance the student experience and institutional effectiveness.
- Perform other duties as assigned.
- Bachelor's degree required.
- One year of direct experience providing academic advising in a higher education setting or 3 years providing direct student services in a related area in a higher education setting required.
- Prior experience working with students from diverse backgrounds.
- Knowledge and experience in administration and interpretation of a variety of tests and assessment materials.
- Bilingual English-Spanish preferred
- Experience in working with individuals with physical and/or learning disabilities and others who qualify for program services preferred.
- Virtual meeting technology (Zoom, Google Meets)
- Able to utilize the various technology resources required for the job (including but not limited to G-Suite, EAB Navigate, ImageNow, PeopleSoft, and all Microsoft Office products).
- Must be proficient in verbal, written, and interpersonal communication skills.
- Project a professional image including punctuality and good attendance record.
- Ability to ambulate around campus and sit for long periods and travel to off campus sites.
- Sitting or standing stationary for long periods of time.
- Heavy computer use for communication and documentation.
- Demonstrated ability to work effectively with and respect diverse populations.
- Strong interpersonal skills and demonstrated ability to work as part of a team.
- Demonstrated initiative and problem-solving abilities.
- Ability to perform routine and unexpected duties with minimum supervision.
- Proven ability to provide excellent customer service to students and staff in a demanding work environment.
- Pronounced interest in helping and supporting students, staff, and the general public.
- Excellent organizational skills and the ability to prioritize and complete tasks in a timely manner.
- Ability to work under pressure while possessing mature judgment and flexibility in regards to interruptions.
- Must use good judgment in handling sensitive or difficult situations in a pleasant and professional manner.
- GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website .
- Ability to work in a high traffic, indoor office environment.
- Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
- Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership .
- Continuous Learning: Career development and educational opportunities .
- Retirement Plans: Secure your future with our retirement options , including the state retirement plan or a 401A with a 12% employer contribution.
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