Automotive APQP & Quality Assurance Engineer

OtterBase Inc
Muskegon, MI

Day in the life

You’re the quality voice from launch through high-volume production. In the morning, you review PPAP submissions and warranty trends in customer portals. Midday, you’re on the floor validating a control plan, programming measurement equipment, and training operators on the latest work instructions. In the afternoon, you lead an 8D with cross‑functional partners, close out MRB actions, and brief a customer on corrective actions and timing. Every step aligns with our internal quality and environmental management systems and customer-specific standards.

What you’ll own

  • Champion new product launches and engineering changes, identifying risks early and building prevention into processes.
  • Maintain complete, accurate quality records in customer portals and internal systems (PPAP packages, rejections, engineering change documentation, warranty issues, supplier PPAPs, and supplier corrective actions).
  • Lead creation of PFMEAs, control plans, and process flow diagrams with Program Management and launch teams.
  • Translate engineering drawings/specifications into clear inspection requirements within the quality system.
  • Program and support measurement and test equipment to assure reliable data.
  • Co-develop and deploy work instructions with Engineering and Production, covering process steps, gauging methods, and product handling.
  • Train plant and office personnel on procedures and QMS expectations.
  • Drive corrective actions end‑to‑end—initiation, root cause (5‑Why, 8D, Fishbone), implementation, verification, and closure—within customer and internal systems; communicate outcomes to customers and leadership.
  • Engage directly with customers and suppliers for launch support, audits, on‑site visits, and corrective action follow‑up.
  • Own nonconformance disposition, participate in MRB, and ensure documentation and closure.
  • Lead continuous improvement using structured methods and statistics (DOE, Red X).
  • Analyze performance data and drive improvements across customer, supplier, and internal processes.
  • Support risk‑based FMEA, mistake‑proofing reviews, and process optimization with Engineering and Production.
  • Advance supplier performance: validate corrective actions, manage PPAP requests and supplier changes, conduct supplier audits, and secure timely responses.
  • Participate in customer, internal, surveillance, supplier, and QMS/EMS audits (including CQI requirements).
  • Serve as a primary customer contact and a strong collaborator across departments and organizations.
  • Mentor colleagues across functions on quality tools and best practices.
  • Maintain the computerized quality system, including customer/supplier concerns and internal corrective actions.
  • Ensure adherence to internal systems, procedures, and customer-specific requirements at all times.
  • Execute responsibilities in alignment with applicable quality and environmental management system standards and customer requirements.

Background we’re seeking

  • Bachelor’s degree in Engineering (required).
  • Strong grounding in statistical analysis, precision measurement, and process capability.
  • Formal education/training in mathematics, statistics, Six Sigma, and industrial/manufacturing processes.

Core proficiencies

  • Quality Inspection Experience; Quality Control Experience
  • Continuous Improvement; Kaizen
  • PFMEA; 5 Why (Root Cause Analysis)
  • Manufacturing Instruction (MI); Blueprint Reading
  • Mechanical Testing; Quality Control Data Analysis
  • ISO 22000; AS9100 Experience

Tools & systems

  • ERP Software (Oracle)
  • Computerized quality systems and metrology/test equipment programming
Posted 2026-01-20

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