Part Time Loan Collections Specialist

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Join a growing community bank in Southeast Michigan. Bank Michigan is currently seeking qualified applicants for the position of Part Time Loan Collections Specialist (averages 20 hours/week).

JOB SUMMARY

Responsible for the overall collection of overdrawn deposit accounts and past-due payments on consumer and/or commercial loans.

Job Responsibilities:

Collections:

• Performs collection duties on assigned delinquent loan accounts and overdrawn deposit accounts: Contacts customers, negotiates extensions and modifications of loan terms and arranges payment schedules in accordance with Bank policy. Recommends to Lending Officer those loan accounts requiring special handling.
• Maintains records, prepares periodic reports.
• Sends letters and makes telephone calls to delinquent borrowers and overdrawn depositors and documents contacts on the computer program.
• Identifies problem loans through the collections process, describes deficiencies and alerts the Chief Credit Officer to the potential problem loan.
• Represents the bank in small claims court as necessary. Prepares reports to update the Loan Committee monthly.
• May assist with working with troubled loans in a work-out capacity, in partnership with the work-out officer or Chief Credit Officer, to modify loans as necessary. May also assist with ORE property management.
  • Follows applicable regulations in the recovery of the assets.
  • Coordinates asset management (i.e. schedules maintenance, 3rd party vendor services, etc.)
  • Works with outside realtors for property listings and inquiries.
• Must be proficient in all computer programs/systems used to process the delinquent loans,(Bankway, MS Office, etc.).
• Cross-train others, as assigned, in the collections of past-due loans and/or the relevant programs/systems.
• Maintains procedural documentation of relevant tasks/responsibilities.
• Prioritizes work according to necessity, complexity and deadlines.
• Contacts various third parties for processing a delinquent loan including, but not limited to, other recovery agencies as needed.
• Understands the legal and procedural requirements of each loan and deposit type and the corresponding delinquency policy and processing requirements thereof.
• Provides exemplary service to customer inquiries in person, written correspondence and via phone.

ORE Property Management:

• In conjunction with the Chief Credit Officer, oversees the Bank's recovered properties and assets.
• Follows applicable regulations in the recovery of the assets.
• Coordinates asset management (i.e. schedules maintenance, 3rd party vendor services, etc.)
• Works with outside realtors for property listings and inquiries.

Other:

• Assists with other duties as assigned.
• Acts as an advocate for the Bank in all interactions, both internally and externally.
• Attends regular trainings/seminars both inside and outside the bank, as needed.
• Work harmoniously and collaboratively with team members to accomplish bank objectives.

Job Requirements:

Education: Associate's Degree in business, accounting, finance or equivalent combination of education/experience.

Certifications: None

Required Knowledge, Skills, Abilities, Training, and Experience:

Minimum of 1 year of similar prior banking experience required; consumer and/or commercial collections experience preferred. Extraordinary attention to detail and problem-solving abilities. Successful completion of in-house training program. Displays the confidence and competence to gain/maintain the Bank's credibility. Takes initiative to learn, develop oneself and see things through from start to finish. Excellent interpersonal communication, problem solving and computer skills.

See attached for full position details.

EEO Statement:

Bank Michigan provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.