Inbound Call Center Representative - Dental Insurance

Job Description

Job Description

Job Title: Inbound Call Center Representative - Dental Insurance

We’re looking for friendly, detail-oriented Customer Service Representatives to be the voice of our company and help us deliver excellent service to self-funded dental plan members. Join a collaborative team where your communication skills and problem-solving mindset will make a difference every day!

Key Responsibilities:

• Handle customer inquiries and concerns with professionalism and empathy.
• Provide accurate information about our dental insurance products and services.
• Troubleshoot and resolve issues related to plan benefits and claims.
• Document and update customer records based on interactions.
• Collaborate with internal teams to ensure seamless customer experiences.

What You Bring:

• Previous experience in customer service, sales, or related fields.
• Ability to prioritize tasks and handle multiple inquiries simultaneously.
• A positive, professional demeanor and a passion for helping others.
• Excellent written and verbal communication skills.
• Dental insurance knowledge is a plus but not required.

Why Join Us?

• Comprehensive training and ongoing support.
• Opportunities for professional growth and advancement.
• A positive, team-oriented work environment.
• Competitive compensation and benefits.

Ready to Make a Difference?

If you're looking to join a fast-paced team that values your contribution, we want to hear from you! Apply today to start a rewarding career with us.

Third Party Claim administrator specializing in dental benefit plans.

Company Description

Third Party Claim administrator specializing in dental benefit plans.