Inbound Call Center Representative - Dental Insurance

ADN Administrators, Inc.
Franklin, MI

Job Description

Job Description

Job Title: Inbound Call Center Representative - Dental Insurance

We’re looking for friendly, detail-oriented Customer Service Representatives to be the voice of our company and help us deliver excellent service to self-funded dental plan members. Join a collaborative team where your communication skills and problem-solving mindset will make a difference every day!

Key Responsibilities:

  • Handle customer inquiries and concerns with professionalism and empathy.
  • Provide accurate information about our dental insurance products and services.
  • Troubleshoot and resolve issues related to plan benefits and claims.
  • Document and update customer records based on interactions.
  • Collaborate with internal teams to ensure seamless customer experiences.

What You Bring:

  • Previous experience in customer service, sales, or related fields.
  • Ability to prioritize tasks and handle multiple inquiries simultaneously.
  • A positive, professional demeanor and a passion for helping others.
  • Excellent written and verbal communication skills.
  • Dental insurance knowledge is a plus but not required.

Why Join Us?

  • Comprehensive training and ongoing support.
  • Opportunities for professional growth and advancement.
  • A positive, team-oriented work environment.
  • Competitive compensation and benefits.

Ready to Make a Difference?

If you're looking to join a fast-paced team that values your contribution, we want to hear from you! Apply today to start a rewarding career with us.

Company Description

Third Party Claim administrator specializing in dental benefit plans.

Company Description

Third Party Claim administrator specializing in dental benefit plans.

Posted 2025-09-21

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