Quality Assurance Technician
- Support warranty leads with warranty return parts processing and testing
- Assist with warranty part root cause analysis
- Support customer warranty parts reviews (on-sight at OEM with warranty lead )
- Assist with the migration from a SharePoint-based return log to the enterProj PRS
- Assist team in identifying process improvements
- Performs the basic mechanical testing on a variety of product types or components involving programming and running test lab equipment while following written procedures, methods, and/or instructions
- Prepares samples for testing, conducts tests, maintains records of work performed, summarizes and reports results
- May, on occasion, be required to perform duties other that those specified in this description
- Must be willing to work overtime as needed and directed by manager
- High School Diploma or equivalent required
- Strong written, verbal, analytical, and interpersonal skills required
- Must be detail-oriented and possess excellent follow-up skills
- Strong mechanical aptitude, as well as technical and analytical problem-solving skills
- Proficient in Microsoft Office
- Ability to evaluate and communicate complex/technical information in a clear matter
- Suggest improvements to improve efficiency of the team
- Must display maturity and a high level of professionalism
- Willingness and ability to travel to customer locations, as necessary
- General office environment and manufacturing facility
- Personal protective equipment is required on the production floor
- Equipment used requires proper training on the potential for and avoidance of injury
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