Patient Care Technician

Patient Care Technician

The patient care technician is responsible for a wide variety of technical and clerical procedures. This position works under the direction and supervision of a Registered Nurse or practice leadership. The Patient Care Technician (PCT) has frequent direct patient contact when performing phlebotomy, specimen collection and specimen transport. The PCT performs and assists with certain patient rooming activities and for patients according to established policies, procedures and guidelines.

Responsibilities

Under direction of supervision prioritizes and organizes care of assigned patients, performing basic patient care tech/phlebotomist skills as outlined in orientation, competencies, policy and procedures. Completes all required documentation in a timely manner.

Assists with completing non-clinical tasks as assigned by the practice (scanning, faxing, pulling practice reports, conducting patient outreach appointment reminders, scheduling patient appointments, Epic Workque follow up)

Documents on patients chart, any testing, treatments and pertinent observations. Provides report to team on tasks completed.

Provides for the age specific needs of the population served according to department standards and policies/procedures.

Other Duties and Responsibilities:

Performs according to procedure for all medical emergencies.

Provides and ensures safe and secure patient environment.

Provides excellent customer service.

Demonstrates professionalism and courtesy at all times.

Michigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered.

Certifications and Licensures

Credential: PCT: MMH PCT/CNA/EMT/LPN Certification

Equivalent Experience: Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered.

Credential: BLS: Basic Life Support

Equivalent Experience: Basic life support is required at time of hire or will be completed at orientation.

Required Education

Education: HIGH

Education Specialization:

Essential: true