Senior IT Project Manager (TPM, Software & AI Delivery)

**Company :** Highmark Health **Job Description :** **JOB SUMMARY** This role is for a Technical Project Manager who applies expertise in software development methodologies, modern systems architecture, and the AI/ML lifecycle to drive complex product and technology solutions. The incumbent is the primary link between Product Strategy and Engineering Execution, focusing on managing technical delivery risk, Project planning, resolving cross team architectural/infrastructure dependencies, and ensuring the timely delivery of the solution. This requires leveraging a strong understanding of the Software Development Life Cycle (SDLC) to ensure on-time, high-quality, and high-value delivery for our customers. This is NOT an engineering manager role. **ESSENTIAL RESPONSIBILITIES** + Serve as a project leader for the definition, planning, and delivery of multiple large-scale product and technology projects, working with the executive sponsor (Director or higher) and other management as required to ensure achievement of the defined project goals. Receive high risk, visible efforts, must take a lead role in the successful delivery and implementation of cross-functional activities to achieve the desired results for a defined program and/or strategic initiative. + Drive the day-to-day operation of projects (including budgetary oversight and staffing) ensuring that all projects are reliably delivered on time, on budget and with a consistently high standard of quality. + Collaborate with all project stakeholders to proactively identify and mitigate project risks with frequent reevaluation and reprioritization of the risk register. Determine communication strategies and execute those to provide accurate and timely project information. Efficiently summarize and present complex ideas and/or data into a format that can be understood by all levels of the organization. + Cultivate a customer-first attitude by forging relationships with stakeholders to better understand their needs and goals, and seek to discern what the customer impact will be for each project decision and/or action taken. + Other duties as assigned or requested **EDUCATION** Required + Bachelors Degree in Business Administration, Management Information Science or closely related field Substitutions + None Preferred + Master's Degree in Business Administration, or Management Information Science **EXPERIENCE** Required + 5 years in Project Management + 5 years delivering business solutions using information technology Preferred + Past hands-on experience in a development role (Software Engineer, Data Engineer, or similar), or managing teams with direct exposure to code and system design. + Ability to manager projects utilizing AI and specific cloud platforms (e.g., GCP, AWS, etc) + Strong leadership and interpersonal skills including experience with conflict resolution. + Ability to pull together a group of people with diverse skills and make a functional team + Technical literacy in system architecture; must be able to read and discuss system design documents, sequence diagrams, and API specifications. + Proficiency in communicating and prioritizing non-functional requirements, such as performance, scalability, and security, alongside functional requirements. + Proven ability to proactively identify, mitigate, and efficiently resolve **complex cross-team dependencies** and architectural bottlenecks while balancing trade-offs between scope, technical debt, and delivery schedules. **LICENSES OR CERTIFICATIONS** Required + None Preferred + Project Management Professional (PMP) **SKILLS** + Customer-first mindset. Skilled at anticipating customers' needs and the ability to build relationships that enable collaboration among all stakeholders and vendors + Ability to drive change and thrive in ambiguity + Can successfully manage scope, people and budgets through strategic planning of multiple projects not only for current phases, but for the future as well + Excellent written and verbal communication skills; Is articulate and can communicate succinctly to multiple levels within a matrixed organization; Must be comfortable presenting to large and diverse audiences + Assertive leader who can analyze complex problems and works proactively to overcome obstacles by identifying risk and planning out mitigation and contingency strategies + Strong leadership and interpersonal skills including experience with conflict resolution. Ability to pull together a group of people with diverse skills and make a functional team + Passion for leading projects and interacting with people to drive technical solutions to a successful completion + Proven ability to influence change and negotiate solutions + Ability to lead others who will be running smaller sub-projects and provide mentorship/coaching to less experienced staff **Language (Other than English):** None **Travel Requirement** 0% - 25% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $78,900.00 **Pay Range Maximum:** $147,500.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at [email protected] California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J272344