General Manager

We are seeking an experienced and dynamic General Manager to lead the catering and concession operations at high-volume event center. This role requires a strong, polished hospitality leader with proven experience managing food & beverage teams in a fast-paced, large-scale environment.

Key Responsibilities:

• Direct and oversee all aspects of catering and concession operations, from corporate meetings and galas to large-scale conventions and trade shows.
• Manage union staff in compliance with collective bargaining agreements, fostering a positive and productive working environment.
• Lead, train, and mentor a large, diverse catering team to deliver exceptional guest experiences.
• Develop and maintain strong client relationships, ensuring flawless execution and high client satisfaction.
• Partner with culinary leadership to create and execute innovative menus.
• Drive financial performance by forecasting budgets, controlling costs, and maximizing revenue opportunities.
• Ensure compliance with health, safety, sanitation, and labor regulations.

Qualifications:

• Minimum of 7+ years of progressive catering or food & beverage management experience, preferably in a large-scale convention center, hotel, or stadium environment.
• Union labor management experience required, with a strong understanding of CBAs, scheduling, and grievance resolution.
• Proven track record of managing high-volume events in a large hotel or convention center with over $15 million in annual food & beverage revenue.
• Strong leadership, communication, and organizational skills.
• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.

Why Join Us:

• Opportunity to lead catering at one of the premier event venues in the Midwest.
• Collaborative and supportive work environment.
• $130-$140K base salary, performance incentives, and comprehensive benefits package.

If you are a seasoned catering professional with the expertise to lead large-scale operations and the ability to navigate union environments successfully, we want to hear from you. Click apply or email your resume to [email protected].

Kevin Swanquist

Executive Recruiter

Harper Associates

[email protected]

248-737-0222

To view all open job opportunities, visit