Automotive Service Manager
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
Drive Operational Excellence: Ensure efficient workflow, proper staffing, and adherence to repair order process Responsibilities:
- Write and review repair orders, estimates, and inspections.
- Dispatch and prioritize jobs to ensure every vehicle is inspected & presented within 45 minutes.
- Sell recommended services and maintain high customer satisfaction.
- Train and manage Service Advisors, CSRs, and Technicians.
- Monitor KPIs like technician productivity, first-time fix rate, and service time.
- Conduct meetings, set goals, and drive sales performance.
- Control expenses (parts, labor, warranty claims, comebacks).
- Manage inventory, parts ordering, and vendor returns.
- Oversee compliance, safety, and shop appearance.
- 5 years Automotive Retail sales and/or management experience
- Ability to communicate clearly and professionally
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid drivers license
- Guaranteed Base Salary + Commission Pay
- Group health insurance (BCBS)
- Paid Vacation (up to 2 weeks) & Paid holidays - 8+ per year
- High-Volume Store Opportunity
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