Employee Benefits Specialist

Job Description

Job Description

Powerwell is a leading recruitment firm helping our clients discover top talent. We are recruiting for an Employee Benefits Specialist. Candidates must be able to work onsite at our client’s office in Bingham Farms, MI. Great customer service skills are paramount for this role.

Job Description:

We are actively seeking a dynamic professional who is ready to play a vital role in enhancing client satisfaction as an Employee Benefits Specialist on our client’s Client Services Team. Our client is a white-glove employee benefits insurance agency specializing in the design, implementation, and ongoing service of our clients’ employee benefits programs.

In this role, you'll handle everything from processing enrollments and managing eligibility with insurance carriers to fielding client and employee benefit inquiries, resolving issues as a dedicated employee benefit advocate. Bring your friendly attitude, positive energy, and problem-solving abilities, and let's create an incredible client experience together!

Your Role Will Involve:

• Process employee enrollment elections, changes, and terminations quickly and accurately. Ensuring enrollments are received by carriers through various systems and auditing carrier invoices to ensure that changes are correctly processed.
• Answer client and employee level questions during open enrollment and throughout the year. Order ID cards, address benefit-related inquiries, assist in resolving claims, billing and other service issues.
• Craft clear, accurate, and engaging Open Enrollment materials, including employee benefit booklets.
• Organize and participate as needed in client presentations, including in-person or virtual meetings.
• Set-up, manage and maintain ben-admin platform, Employee Navigator for client use.
• Deliver exceptional customer service experiences to clients and stakeholders.
• Perform other duties as requested.

Our Ideal Candidate Will Bring the Following Skills and Abilities to the Role:

• Client servicing
• Enrollment
• Renewals
• Open enrollment coordination
• Day-to-day client communication
• Over two years of experience working with employee health insurance benefits.
• Passion for and commitment to delivering exceptional customer service.
• Strong data entry and accuracy skills/experience working with detailed data.
• Bachelor’s degree preferred.
• Licensed in Life and Health a plus.
• Employee Navigator/benefits administration knowledge helpful.

About Our Client:

Our client pride themselves on fostering a collaborative and dynamic work environment where innovation and growth are encouraged. Their team members work closely with their leadership to impact their firm and the clients they serve positively. They maintain a boutique atmosphere with a tight-knit, family-like culture while striving for excellence in wealth management.

Joining our client’s team means becoming part of a firm that values individual contribution and empowers employees to shape their career paths. They are dedicated to building a diverse and inclusive workplace where each team member can thrive and bring fresh ideas that drive our client’s success. Company Description

Powerwell is a leading recruitment firm helping our clients discover top talent.

Company Description

Powerwell is a leading recruitment firm helping our clients discover top talent.