Commercial Lines Insurance Account Manager

Job Description

Job Description

Are you a driven Account Manager / CSR who wants to:

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  Help business owners protect their employees and operations
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  Create win-win relationships with underwriters
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  Use your customer service and sales ability to grow a local agency

In this role you will serve an existing book of middle market clients in a variety of industries, ranging from construction to manufacturing to retail.

Compensation and Benefits for this role include…

• Salary based on experience, plus the opportunity for profit-sharing bonuses based on agency results
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  Hybrid schedule - can work 100% in office if desired with remote work a possibility
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  Full benefits package (Medical, Dental, Life, Disability, FSA/HSA, 401k match, PTO)

To be successful in this position, you’ll need to be:

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  Licensed as a Property and Casualty insurance agent
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  Experienced in Commercial insurance (minimum of 2 years required)
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  Motivated by getting things done and checking off your To-Do list
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  Great at helping clients over the phone, in emails, or in person in a timely manner
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  Comfortable with computers and software - knowing Applied Epic is a BIG plus, but not required

As a Client Manager at Highstreet/Ottawa Kent, you’ll be expected to:

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  Retain current clients
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  Share technical expertise about insurance - products, coverages, client needs, forms, and proposals. You’ll be involved in both New and Renewal marketing.
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  Complete day-to-day Commercial Lines Workflows - confirmation of binding policies, certificates of insurance, endorsements and audits.
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  Grow accounts by seeing cross-selling opportunities (Business, Personal, Life, Benefits)
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  Prepare proposals and summaries of insurance in both our agency management system and insurance carrier rating systems.

Why do you want to be at Highstreet/Ottawa Kent?

1. Be Your Best - we live our virtues of having a servant's heart, a spirit of excellence, and a champion's resolve.

2. Our Unique Process - you’ll play an important role serving clients to make their businesses safer.

3. Your Future Opportunities - Ottawa Kent is part of Highstreet Insurance, a growing agency group with 150+ locations across the USA. We have technology, industry knowledge, and access to carriers you won’t find at 99% of insurance agencies.

Where is the location and what are the work hours?

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  Jenison, Michigan
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  Full time; 40 hours a week

We are looking to hire the right fit for our culture. If this sounds like you or someone you know, apply right now!