Shelf Integrity Lead

: At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can't live without them.” Our SpartanNash family of Associates is 17,500 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now! Location: 6425 28th St SE - Grand Rapids, Michigan 49546 : Position Summary: This role is responsible for training, auditing, and support of all aspects, and operations relating to, the Scanning and Receiving Departments, along with updating, testing, and implementation of operational directives including, but not limited to these departments. Here's what you'll do: Conduct routine retail store audits of scanning, receiving and station functions to ensure compliance with all company and governmental regulations; report findings to store management. Responsible to provide coaching, training, direction and support related to scanning, receiving, inventory, credit logs, transfers and computer assisted ordering (CAO) etc. to applicable retail store department associates. Assist in the training and scanning certification of scanning, receiving and station associates. Collaborate with IT department and take necessary measures to improve the operational efficiency of the store . Provide operational support to stores, stations and reset crews for planning layouts and completing store opening and resets activities. Work with the marketing department in testing, implementing and monitoring promotional and sign programs. Review and test current direct store delivery (DSD) scanning processes or other areas as requested; identify areas of improvement, suggest and implement policy changes to achieve optimal operational directives. Work with accounting and other departments as needed to ensure accuracy of vendor payments and credits. Maintain current knowledge of industry trends and best practices; make recommendations to improve current programs and processes. Additional responsibilities may be assigned as needed. Here's what you'll need: Associate's Degree (Required) Business Administration, Merchandising or related area or an equivalent combination of education and/or experience. Two years' experience in retail, merchandising, or retail operations. Experience as a trainer or in a lead role preferred. Strong written and verbal communication skills; Strong organization, prioritization, customer service and attention to detail skills. Ability to multi-task, work collaboratively, and work under minimal supervision. Strong ability to lead and train associates to provide high quality customer service. Proficient computer skills including Microsoft Office (Word and Excel). Ability to travel up to 50%. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment. As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package . SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals. We are not able to sponsor work visas for this position.