User experience designer / engineer

Position Overview:

CuraScript SD a wholesale pharmaceutical distributor that provides customized business solutions and access to specialty drugs to community physicians, specialty pharmacies, and health systems; it is a wholly owned subsidiary of Express Scripts, Inc. - a Cigna Company.

We are seeking an experienced and highly motivated UX/UI Architect to join our design and technology team. The UX/UI Architect plays a critical role in shaping user-centered, accessible, and intuitive interfaces that align with business goals and regulatory requirements. This role partners closely with product management, engineering, and business stakeholders to ensure design solutions meet user needs and organizational standards.

Responsibilities:

Lead UX and UI architecture strategy for assigned products, ensuring consistency and alignment with Cigna design standards.

Conduct and synthesize user research, persona development, and journey mapping to inform design decisions.

Create wireframes, prototypes, information architectures, and visual designs that bring complex workflows to life in a clear, intuitive way.

Partner with engineering teams to validate technical feasibility and ensure design intent carries through to implementation.

Define and maintain design systems, style guides, and accessibility standards (WCAG compliance).

Conduct usability testing, analyze results, and iterate to continuously improve user experience.

Collaborate with cross-functional stakeholders, presenting design solutions and articulating the rationale behind decisions.

Mentor junior designers and contribute to establishing best practices in user-centered design across teams.

Stay current with industry trends, tools, and emerging technologies, bringing innovative ideas to Cigna's digital experience strategy.

Overall Experience:

Bachelor's degree in Human-Computer Interaction, Design, Computer Science, or related field (or equivalent experience).

5+ years of professional experience in UX and UI design, with at least 2+ years in an architect or lead-level role.

Strong portfolio demonstrating end-to-end UX/UI design across complex, data-rich platforms.

Expertise in design tools such as Figma, Sketch, Adobe XD, Axure, or InVision.

Proven experience with user research methodologies, usability testing, and iterative design processes.

Strong knowledge of information architecture, interaction design, and accessibility standards.

Demonstrated ability to simplify complexity, translating business and technical requirements into intuitive user experiences.

Excellent communication and presentation skills; ability to influence stakeholders at multiple levels.

Experience working in Agile environments and collaborating closely with product managers and engineers.

Healthcare or highly regulated industry experience is a plus.

Additional Qualifications

Customer Focus: Puts user needs at the center of all design decisions.

Collaboration: Builds strong relationships across product, engineering, and business teams.

Continuous Improvement: Demonstrates a growth mindset and applies lessons learned.

Innovation: Introduces new ideas and design approaches to elevate user experience.

Accountability: Owns outcomes, ensuring timely, high-quality deliverables.

Values

Integrity: Build trust through transparency and honesty.

Teamwork: Partner across functions to deliver value for customers and patients.

Excellence: Strive for the highest standards in design and execution.

Empathy: Advocate for the end-user and design experiences that improve care.

Diversity & Inclusion: Ensure equitable and inclusive digital experiences.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 118,300 - 197,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.