Process Assistant, RSR

This position requires in-role training at an operating site which will be 5 weeks in duration.

This training will be located 50 miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.

Amazon Process Assistant (Full-time)

Since opening our doors in 1995 weve been pushing the boundaries of possible further and further. Our entire business works hard to delight our customers from the second an order is placed online to the seamless coordination of that order behind the scenes we strive to stay agile fluid and intentional. That can be described in one of our core Leadership Principles which is Bias for Action. This means that our teams band together roll up their sleeves and arent content with just standing still. Were aiming to become the most customer-centric company on Earth.

Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customers faces.

Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor leading meetings assigning job duties providing work direction and communicating with internal and external suppliers.

Responsibilities:
- Track and report ATS/labor hours
- Occasionally assist with production duties train associates and verify SOP (standard operating procedure) compliance
- Ensure successful area performance through tracking and reporting metrics
- Independently assess all aspects of associate work performance and provide timely and detailed feedback
- Participate in Operational Excellence initiatives
- Maintain a full understanding of workflow and daily production goals
- Review and update SOPs as required
- Ensure work areas remain clean and are properly equipped
- Identify and address safety hazards within the work area and participate in safety initiatives
- Coach associates on ways to work safely at all times
- Ensure all job injuries are reported timely in accordance with established policies and procedures
- Provide vacation coverage for Area Managers

- 1 years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
- Work 40 hours/week and overtime as required
- You must be at least 18 years of age

- Associates or Bachelors Degree and/or prior Amazon experience
- Awareness and willingness to use OPEX tools and techniques
- Demonstrates problem solving and analytical skills
- Ability to communicate effectively (written and verbal) across various levels of an organization
- History of meeting/exceeding departmental goals
- Experience leading teams
- Capable of providing direction to team members using independent judgment
- Organization and time management skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46800/year in our lowest geographic market up to $57200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.