Customer Relations Representative - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
- Self-Sufficient : Demonstrates the ability to work independently, take initiative, and solve problems without constant supervision.
- Organizational Skills : Maintains structured processes and systems to manage workload, track progress, and ensure accuracy in all tasks.
- Time Management : Effectively prioritizes tasks, meets deadlines, and manages time efficiently to maximize productivity.
- Communication Skills : Communicates clearly and effectively, both verbally and written, to foster strong customer relationships.
- Drive : Exhibits a strong motivation to achieve goals, continuously seeks improvement, and demonstrates a proactive approach to challenges.
- Coachable : Open to feedback and new ideas, eager to learn and grow, and willing to adapt to improve performance.
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