Warranty / Shop Dispatcher (Grosse Pointe)
Creative Service Professionals wanted for challenging positions We are striving to finding a better way to administer the process for servicing vehicles. The goal is to increase the quality of every customers’ service experience, warranty or customer-paid. To help us achieve that goal we are looking for service department professionals who share our vision that satisfying the customer is job #1. This position is being created for our GM (Buick-GMC) dealership. Specific leadership qualities are required: Integrity, total commitment, result-focus, listens to understand and pride in themselves and the mission. Experience in service department procedures is important…familiarity with GM Global Warranty is preferred. This is a great opportunity to become part of a enthusiastic team that is dedicated to excellence. Opportunities for advancement will continue to grow as the organization grows. Requirements:
- Knowledge of Dealership DMS systems
- Proficient in Microsoft Excel
- Demonstrated excellence in satisfying the customer
- Excellent communication skills
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