Automotive Body Shop Production Manager - Highland, Michigan, United States

Job Description:

AUTOMOTIVE BODY SHOP PRODUCTION MANAGER

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION: The Body Shop Production Manager is responsible for overseeing the workflow of the collision repair department, ensuring repairs are completed on time, within budget, and to the highest quality standards. This role requires strong leadership, organization, and communication skills to coordinate technicians, estimators, parts, and insurance partners.

THE PERKS:

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

Skills & Qualifications:

• Valid Driver’s License
• Proven leadership and team management skills
• Ability to manage multiple vehicles and deadlines simultaneously
• Excellent communication and organizational skills

Education and Experience:

• 3+ years of body shop management or production management experience
• Strong knowledge of collision repair processes and estimating systems
• I-CAR certifications are a plus
• Experience working within a dealership environment preferred

Essential Duties & Responsibilities:

• Manage daily production schedule and repair workflow
• Monitor cycle time, productivity, and quality control standards
• Coordinate with estimators, parts department, and technicians to eliminate bottlenecks
• Ensure proper repair procedures and OEM standards are followed
• Maintain strong relationships with insurance partners and customers
• Conduct quality inspections before vehicle delivery
• Track KPIs, profitability, and department performance metrics
• Lead, mentor, and develop body shop staff
• Maintain a safe and compliant work environment

Physical Requirements:

• Sitting on a regular basis
• Standing on a regular basis
• Walking on a regular basis
• Bending, twisting and/or stooping-on a regular basis
• Kneeling and/or Squatting-on a regular basis
• Lifting-over 50 lbs. infrequently
• Reaching and/or lifting overhead-on a regular basis
• Climbing-stairs
• Repetitive hand/finger movement-on a regular basis
• Grasping/grabbing with hands-on a regular basis
• Pushing and Pulling-infrequently

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 55 retail franchises, 9 collision centers and 41 Michigan retail locations. The group employs nearly 3,000 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Aston Martin, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Infiniti, Jeep, KIA, Mazda, Mercedes-Benz, Nissan, RAM, Polestar, Sprinter, Subaru, Toyota, Volvo and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission:To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.